Junior Internal Sales Administrator

3 weeks ago

Sutton Coldfield, United Kingdom Premier Contract Supplies Full time

**Junior Internal Sales Administrator**

**Job Type**: Monday to Friday, 8am - 5pm

**Salary**: Competitive

**About Us**

Premier Contract Supplies are suppliers of sanitary-ware to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our seven warehouses across the UK.

We are an equal opportunities employer.

We have an exciting opportunity for a Junior Internal Sales Administrator to join our small team in Sutton Coldfield. As a dedicated member of the team, you’ll have the ability to manage customer expectations and support the team with all aspects of the sales orders to meet requirements of the client and the company. Training will be provided. A team player with good attention to detail, outstanding customer service and communicative skills is a must.

**Responsibilities Include**:

- Placing & monitoring customer sales orders and liaising with contractors/house developers
- Answering general customer enquiries; advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
- Administrative duties include entering and maintaining information and contracts on the database as well as corresponding with customers and the internal delivery team
- Dealing with faults or complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily
- Liaising with the accounts department to keep customers within credit limits
- Assisting with stock control
- Holiday/sickness cover for telephone duties/follow up calls/monitoring orders, etc.

**Qualities Needed**:

- Team player, but equally able to work independently
- Excellent telephone manner and communicative skills
- Problem solving
- Organised and good attention to detail
- PC literate, with basic working knowledge of Microsoft Office
- Able to work under pressure
- Confident and able to use own initiative when needed.

**Job Type**: Permanent

**Salary**: £19,500.00-£21,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: One location

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