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Customer Relations Officer
2 weeks ago
**Customer Relations Officer - £23k-£25k - Gravesend**
**Monday-Friday 9-5.30pm**
**Gravesend**
**Lunch provided everyday + other benefits**
**_Can you provide unparalleled levels of service?_**
**_Are you confident on the phones and love talking to people?_**
**_We may have the perfect opportunity for you_**
We are currently recruiting for one of our favourite local employers who are looking to expand their Customer Service team. In this role, you will be responsible for all communication with our client's shareholders, the market and general customers.
**You will be responsible for**
- Taking calls on a daily basis to ensure all customer needs are met
- Seeking feedback from our clients of their experiences with us
- Ensuring all queries are answered in a timely manner
- Working as part of a team
- Working on the incoming and outgoing transfers
**Desirable experience**
- Experience of P2P lending
- Experience within financial services
- Experience in customer service especially on the phone
**Person specific**
- Excellent organisation skills developed in a similar role
- Strong communication skills (written and verbal)
- Genuine interest in the Fintech Market
- Passionate and enthusiastic about providing unparalleled levels of service and convenience for customers
- Able to work and learn quickly in a fast paced, fun and dynamic environment
**Benefits**
- Birthday off
- 28 days annual leave
- Car parking
- Lunch provided every day
- Ability to buy and sell holiday from 2023
- 4 x salary death in service
**Next steps**
If you're interested in the above role and have the skills and attributes listed above then please send me your most up to date CV today.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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