Property Expert
3 weeks ago
**How would you like to work at one of the Sunday Times' listed "Best Companies to Work For", where people, values and culture really matter?**
Due to an incredible period of ongoing growth and success, my client is looking for its newest Property Expert to join their fast-paced Property Recruitment department at their amazing Chester head office
**THE JOB**
The Property Expert will sit at the heart of the Property Recruitment team, playing an important role as the first point of contact for new owners looking to join the portfolio of properties. You will be responsible for the entire property recruitment journey,offering gold standard customer service to new owners through lead generation to on boarding and completed go-lives of every new property. Duties include:
- Responding to initial enquiry within the given SLA
- Completing mortgage letter for potential new owners who are thinking of buying
- Booking in a visit with Property Consultants to attend visits
- Liaising with the New Property Pricing team to create pre visit proposals
- Following up visits to secure a contract within given SLA
- Sell the benefits of revenue management, pricing flexibility and the account management services of the Quality and Performance team
- Liaising with the managed services team to ensure the potential new owners needs are met
**ABOUT YOU**
- Previous experience working closely and successfully with customers
- Strong proven customer experience skills, preferably within a call centre environment
- Good numeracy and data interpretation skills
- Excellent communication skills (written and verbal)
- Proven negotiator in difficult situations
- A high performer and a proven sales achiever
- Good standard of written work with accuracy and attention to detail
- IT literacy of the following: Windows, Word and Excel
- Confident and able to use initiative
**WHAT YOU CAN EXPECT**
Starting salary of £20,500 per annumGenerous staff discount
Real opportunities for learning, development and progression
An energetic, high-achieving culture
Great central location
On-site gym
Fresh fruit
Wellbeing scheme
Working Hours are 37.5 per week covering 5 days out of 7, operating on a shift rota basis covering 5 days out of 7. Departmental hours are 9am-7pm with shifts covering Mon-Fri, 9-5.30pm or 10.30-7pm and Sat and Sun, 9am-5.30pm (1:3 weekends).
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