Head of Finance Service Delivery

3 weeks ago

Swindon, United Kingdom Vets4Pets Full time

**Head of Finance Service Delivery**

**Location: Swindon with Hybrid working**

**Closing Date: Friday 3**rd** March**

**About the Role**

The Head of Finance Service Delivery is responsible for ensuring that there is excellent service in place and that our Practices, Suppliers and Operational Support teams experience an excellent service journey with Finance.

The role has leadership responsibility for Accounts Payable, Cash & Banking, Sales ledger and Credit Control and the training and engagement of these teams will be vital to its success.

This role will be pivotal to defining the Finance Service offering and identifying process and technology enhancements to provide efficiencies and optimise the service.

Reporting to the Finance Director the role will be responsible for representing the transactional finance teams, building consensus and driving decision making on service-related issues with the wider business. The role will also oversee project delivery, development of service strategies that align with wider business strategy, whilst putting clinical excellent and pet welfare at the heart of everything we do.

The role will evaluate the effectiveness of our transactional processes and drive process improvement through the organisation, understanding the critical activities, risk and opportunities within major transactions. Working across a broad network of stakeholders, the Head of Finance Service Delivery will drive cross functional and value-added initiatives across the business such as procurement processes and develop and encourage effective organisational partnerships between the practices, operations and finance teams.

The provision of strategic insight to senior leadership across the business will be key for this role, developing and implementing strategies to positively drive service performance through key metrics and indicators.

The Head of Finance Service Delivery will lead a team of two direct reports, and a wider team of 20.

**About your experience**

The Head of Finance Service Delivery role requires the following skills and experience:

- Leadership experience in an operational finance environment with ERP (SAP S/4 HANA or similar).
- Experience of working with OpenText
- Knowledge and experience of Business Services environment with CRM systems experience (Salesforce or similar)
- Strong customer service, project management and quality control skills including KPI performance monitoring.
- Team management - mentoring and development of a large team, including Apprenticeship mentoring.
- Change Management principles and methodologies.
- Stakeholder management across all levels of an organisation
- Ability to manage multiple ongoing projects and deadlines.
- Ability to work at pace and have a high level of organisational skills.
- Ability to influence and challenge across teams, both within and outside of Finance.
- Strong service ethos and demonstrates vision, values and behaviours.
- Passion for accuracy and drive for improvement.
- ACA, ACCA or CIMA qualified.
- Process Improvement / Project Management qualification desirable.

Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances.

  • Finance Manager

    3 days ago

    Swindon, United Kingdom Reed Finance Full time

    This is an exciting opportunity to be part of one of the biggest growth areas in the energy market, working for a dynamic, international business as part of a collaborative and forward thinking finance team. We are looking for someone with a **FP&A** background to join this large, reputable organisation on a permanent basis.They have large, well equipped...

  • Head of Train Service Delivery

    4 days ago

    Swindon, United Kingdom Great Western Railway (GWR) Full time

    **Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales...

  • Delivery manager service

    1 month ago

    Swindon, United Kingdom Fleetcor Europe LTD Full time

    remember your preferences (such as language); monitor the general performance of our visitors’ experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our...

  • IT Service Delivery Manager

    2 weeks ago

    Swindon, United Kingdom UK Research and Innovation Full time

    UK Research and Innovation Hours : Full Time Contract Type: Open Ended Location : Polaris House, Swindon (Hybrid Working) UKRI Digital, Data and Technology (DDaT) department provides the enterprise technical services that underpin and enable UKRI's business capabilities. Within the department a small team coordinates the delivery of...

  • IT Service Delivery Manager

    2 weeks ago

    Swindon, United Kingdom UK Research and Innovation Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. UK Research and Innovation Salary : £43,116 Hours : Full Time Contract Type: Open Ended Location : Polaris House, Swindon (Hybrid Working) Grade: E Closing Date: Thursday 16th May 2024 Job Overview: UKRI Digital, Data and Technology...

  • Senior Finance

    3 days ago

    Swindon, United Kingdom THRIVE GROUP LTD Full time

    Our client is currently recruiting for the right person who will work as part of a team to support the delivery of the day to day financial management and procurement activities. The role is an integral part ofthe business and will contribute to the overallaims working within agreed policies and procedures. **Key Responsibilities**: - Transaction...

  • Head of Service

    23 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Community Led Support Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum You will ensure that your service areas are delivering safe and...

  • Head of Service

    1 day ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Community Led Support Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum You will ensure that your service areas are delivering safe and...

  • Finance Manager

    2 days ago

    Swindon, United Kingdom The Openwork Partnership Full time

    The opportunity At the heart of The Openwork Partnership there are over 4,200 financial advisers, based in nearly 700 firms, and supported by 600 colleagues in our central teams. Together we are a partnership and financial advice is what we do - it’s our shared history, our DNA. Whether you are planning a career with us, growing your business,...

  • Head of Service

    1 day ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Safety & Assurance Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum Main duties: You will influence and interact at senior level both internally...

  • Head of Service

    12 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Safety & Assurance Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum Main duties: You will influence and interact at senior level both internally...

  • Head of Service

    12 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Safety & Assurance Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum Main duties: You will influence and interact at senior level both internally...

  • Regional Business Partner

    5 days ago

    Swindon, United Kingdom YRH Finance Team Full time

    **YRH Finance Team** are currently recruiting for an experienced **Regional Business Partner** to join our team in Swindon**,** **West Country.** Are you a **Business Development Manager** who has transferable skills and the appetite to take on a new direction in your career? This unique opportunity will appeal to entrepreneurial individuals with a strong...

  • Head of Financial Services

    4 weeks ago

    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Are you an experienced finance lead looking for a new challenge? Would you like to lead the Financial Services team within a busy Acute NHS Trust? If so, then we want to hear from you. In return for flexible working opportunities, a comprehensive annual leave, benefits and pension package, a professional training and development plan, and a place in our...

  • Head of Service

    11 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Community Led Support Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum Main duties: You will ensure that your service areas are delivering safe...

  • Head of Service

    23 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Community Led Support Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum Main duties: You will ensure that your service areas are delivering safe...

  • Head of Service

    1 day ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Community Led Support Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 per annum Main duties: You will ensure that your service areas are delivering safe...

  • Finance Assistant

    1 month ago

    Swindon, United Kingdom Kane Recruitment Remote Work Freelance Full time

    Job Purpose Contribute to the effective delivery of high quality customer service in the Corporate Finance area. Provide support to the wider Finance service to maximise the performance and ensure customer satisfaction. Develop relationships within the Finance Team and with other departments to ensure effective query resolution. All activities need to be...

  • Head of Service

    23 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time €73,416

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Adult Safety & Assurance Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 annum. Main duties: You will influence and interact at senior level both...

  • Head of Service

    11 hours ago

    Swindon, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Adult Safety & Assurance Team to work full time based in Swindon. The salary for this permanent Head of Service job is up to £73,416 annum. Main duties: You will influence and interact at senior level both...