Visitor Services Assistant
3 months ago
Responsible for the delivery and ongoing administration of the award-winning formal learning programme for schools & further education groups. Support the wider team with the development and delivery of informal learning and events.
Visitor Experience
- Deliver daily high quality informal and formal learning programming.
- Provide excellent customer service while working with internal and external customers.
- Develop strong historical knowledge of site and wider area.
- Be responsible and proactive. Ensuring all day-to-day tasks are completed including bookings, record keeping and reporting figures, preparation and basic administration as required.
- Delivering our public tours and undertaking retail duties when required.
Financial Responsibility
- Cash reconciliation duties including start and end of day tasks.
Health and Safety
- Adhering to the National Trust for Scotland Health and Safety and Environment policies and guidance.
- Wearing of personal protective equipment as required by National Trust for Scotland policy.
**Job Type**: Part-time
**Salary**: £22,672.00 per year
Expected hours: 28 per week
Work Location: In person
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