Senior Health

3 months ago

Birmingham, United Kingdom Mercer Full time

**Senior Health and Benefit Consultant - This role can be based from our Bristol, Birmingham or Manchester offices**

**What can you expect?**
- To develop and maintain a portfolio of Healthcare and Protection clients, by providing quality consulting advice and ongoing service
- To ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
- To manage and develop strong client relationships and win new business To work pro-actively with internal teams to deliver client expectations in line with agreed client account plans

**What’s in it for you?**
- To join a truly global organisation that can offer excellent training and ongoing career development opportunities.
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 25 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more

**We will rely on you to**:

- Identify business opportunities from client portfolio and your own network
- Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
- Participate in appropriate internal forums
- Maintain required industry and technical knowledge
- Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards
- Compliance with Mercer and MMB systems
- Manage client projects to successful conclusion
- Compliance with sales process and tools
- Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team
- Retain and develop profitable client portfolio to include new clients/service lines
- Build relationships with key decision makers
- Win new mandates
- Take overall responsibility for the delivery to the client of the agreed services
- Consult with client to agree and document needs and objectives and ensure delivery of these objectives
- Hold periodic review meetings with client
- Client action planning in conjunction with client team
- Manage insurer meetings with clients
- Ensure all clients have compliant engagement documentation, in line with agreed process
- Agree and monitor client fee and service specifications to ensure continued profitability
- Own personal and client financial targets
- Maintain technical knowledge to the required standard
- Work with client team to deliver a profitable seamless service

**What you need to have**:

- Financial and Commercial acumen (including fee negotiation skills)
- Related business experience
- Achievement orientated
- Consulting and relationship management skills
- Technical, product and process knowledge
- In depth Healthcare and Group Risk knowledge is essential
- Inter-personal, communication and time management skills
- Working knowledge of Microsoft Office

**What makes you stand out**:

- Excellent communication skills, both written and verbal
- Attention to detail and strong organisational skills
- Self-driven and motivated
- A desire to provide exceptional customer service

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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