Luggage Porter

5 months ago

London, United Kingdom Holiday Inn Kensington High Street Full time

**Luggage Porter**

Holiday Inn London - Kensington High Street is one of Europe’s largest Holiday Inns, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool and Spa.

**Job Overview**:
We are currently recruiting for a Luggage Porter to join our team. Reporting to the Guest Services Manager, you will demonstrate a passion for excellence and be responsible for providing a smooth and efficient Porter service. You will be experienced in responding to a wide variety of guest requests and in consistently providing a hassle free and quality service to our guests, thereby enabling them to enjoy a unique and memorable stay in the hotel.

**What we offer**:

- Competitive salary plus tips.
- Meals on duty.
- Company funded healthcare plan.
- Access to GP, Virtual Doctor, and Legal advice helplines.
- Access to Perkbox.
- Uniform and dry cleaning.
- Employee discounts across IHG hotels.
- Generous Refer a Friend incentive.
- Employee of the Month recognition initiative.
- 28 days Annual Holidays (including Bank Holiday).
- Pension Scheme.
- Charismatic and talented individuals with a genuine attitude to helping people.
- Friendly smile and passionate and ready to make a difference.
- A team player with excellent communication and interpersonal skills.
- Drive for success and desire to progress.
- Brimming with enthusiasm, can-do attitude and bags of personality.
- Strong work and personal ethic.
- Empathy towards customers and colleagues alike.
- Attention to details.
- Pride in what you do.
- Look good, feel good, work wellfirst impression is a lasting impression.
- Hospitable personality, who is warm and confident, and has a passion for service.
- This hotel is independently owned and operated by Kensington Close Hotel Limited._

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Private medical insurance
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- London, W8 5SP: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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