Lead Therapist

**Who We Are**

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**Lead Therapist - Maternity Cover approx. 12months)
- **£17.00 per hour - plus a fantastic treatment and retail commission scheme**

**What's in it for you?**
- High treatment and retail commission scheme.
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Financial Incentive based on House Performance (Quarterly)
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

**Babington House...**

Situated in a Grade II-listed manor built in 1705, Babington House is surrounded by 18 acres of English countryside in the heart of Somerset. Just 30 minutes from Bath, it's the ultimate countryside escape for rest, relaxation and seasonal dining. With 33 bedrooms spread across Babington's historic buildings, Cabins and Lodges, the club features a formal dining space in the Orangery, serving a unique menu centred around seasonal and local produce. There's also a cricket pitch and tennis courts, indoor and outdoor swimming pool, a gym and original Cowshed Spa.

**The Role**

We are seeking an experienced **Lead Therapist** to join our team at Babington House (BA11 3RW).
- Introduce Beauty Therapists to the philosophy of Cowshed in line with Soho House & Co
- Conduct detailed retail training on Cowshed and any new products
- Educating Therapists to the highest standard to ensure that they gain a full understanding of our products and treatments
- Adapting training techniques to accommodate different learning styles
- Ensure training audits are accurately completed for all training
- Hold ongoing training with the team to ensure that the client receives the highest standard of spa treatment
- Adhering to lesson plans as set out by Spa Manager with efficiency whilst ensuring therapists have an excellent grasp on training content
- Motivating attendees to transfer learning into improved in-salon performance
- To have a complete knowledge of Cowshed sites local area so that client's and new starting employees can be directed or advised with confidence
- Propose all Cowshed Professional orders to ensure the spa is always stocked to provide treatments.
- Responsible for quarterly professional stocktakes, to submit these to management and ensure stock is tightly controlled
- To ensure that clients are comfortable and at ease with the facilities that the spa offers and relay any feedback to the Management team
- Create and propose new treatment offerings to management to keep up with client request and demand

**What we are looking for in a Lead Therapist...**
- Strong interpersonal skills
- Customer / member experience focused
- Passionate about the industry and performing spa treatments.
- Minimum of 3-4 years' experience as a beauty therapist
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Flexible and available to working both opening and closing shifts when required

**Required Skills/Qualifications**
- NVQ Level 2 or Level 3 or equivalent industry related qualifications
- Flexible schedule and ability to work weekends and holidays as needed
- Ability to multitask and excel in a high-volume and demanding fast-paced environment

**Physical Requirements**
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required

**Expected working hours for a Lead Therapist**:

- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Full time position 32-40 hours per week, across 4/5 days.

**Travel**:Approx. 30 minutes from Bath, 50 minutes from Bristol & 10 mins from Frome (No local transport from Frome)

**Opportunities for all