Mobile Library Assistant
2 weeks ago
We are looking for a new Library Assistant to assist in the day-to-day operation and delivery of library services providing high quality customer service to all service users. The 22-26 hours per week position will be required to help with the mobile library service when needed and therefore must hold a category C1 driving licence. The position will also be required to work across multiple Peterborough Library sites dependant on rota gaps.
In addition to a salary of **£9.50 per hour increasing to £10.36 after probation completion**, we also offer an attractive benefits package including paid mileage, company sick pay, pension scheme, holidays, discounted gym membership and life assurance scheme.
**What does the role involve?**
- To welcome and greet members of the public and to actively promote the library service including self-service technology and electronic resources
- To lend items to customers and maintain customer records
- To assist in creating a customer-friendly and easy-to-use library environment including shelving and shelf tidying
- To assist users to find the most suitable resources and information for their learning needs including referring them to external organisations
- To assist library users in the use of ICT based services
- To assist or deliver sessions with visiting groups, class visits and events as required and to deliver under 5’s story time and rhyme time sessions
- To assist in the promotion of reading including creating displays
- To work effectively within teams and take responsibility for continuously trying to improve the overall performance and to achieve service goals within the ‘Cultural’ service
**What are we looking for?**
- Category C1 driving license
- 4 GCSE’s including English and Maths at grade B or above or equivalent
- Ability to achieve a Library prescribed ICT course to the required level
- Working in libraries/heritage or in a customer related environment
- Working as part of a team
- Addressing challenging situations in an appropriate manner
- Using Microsoft Office and Internet
**Job Types**: Part-time, Permanent
Part-time hours: 22-26 per week
Pay: £9.50-£10.36 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Gym membership
- Life insurance
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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