Customer Operations Administrator

2 weeks ago


Corby, United Kingdom Stephen Sanderson Transport Ltd Full time

**Customer Operations Administrator**

**Key duties**:

- Support the Customer Support Manager in timely resolution of complex customer queries
- Monitor and compile KPI reports for key customers
- Raise sales invoices and credits as required
- Reconcile proof of deliveries
- Setup and maintain customer records
- Support the Transport Team in customer query resolution and the day-to-day administration of logistics services
- Maintain supplier records in Gold-Vision CRM (training will be provided)
- Any other ad hoc administration duties required

**Requirements**:

- Strong skills in Microsoft Excel
- Ability to multitask
- Excellent organisation and planning skills
- Astute attention to detail
- Ability to work as part of a team
- Good communication skills, both written and verbal
- Reliable, flexible, and able to work to tight deadlines
- Able to work on own initiative
- Ability to stay focused and work under pressure
- Approachable, calm and professional manner

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Corby: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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