Parts Sales Advisor

7 months ago


Trafford, United Kingdom Venatu Full time

**Job Title**: Parts Sales Advisor

**Location**: Manchester

**Salary: Up to £27,500 (DOE)**

**Have you worked in a busy parts environment and had experience of giving advice, help and support to customers?**

**Have you worked in the truck or automotive industry before?**

**Are you looking for a career and not just a ‘job’?**

**The Benefits -**
- You will have access to an excellent pension scheme.
- Fantastic company car scheme with a new VW group car every six months.
- 25 days holidays plus bank holidays
- Competitive Salary
- Access to amazing opportunities and progression career paths.

**The Role**:

- Provide exceptional customer service by assisting customers with their parts-related queries and ensuring their needs are met promptly and accurately.
- Identify the correct truck, van, or coach parts that customers require based on their inquiries.
- Monitor and manage inventory to ensure that the branch has an adequate supply of parts, maintaining the smooth operation of the parts department.
- Actively promote the branch's services and products to maximize sales opportunities. This may involve upselling, cross-selling, and informing customers about promotions or special offers.
- Address and resolve complex parts-related issues or challenges that may arise, demonstrating problem-solving skills and a proactive approach.
- Maintain a keen attention to detail to avoid errors and ensure customer satisfaction with accurate part orders.

**The Person**
- Possess a good analytical mindset to correctly identify parts and effectively address customer inquiries.
- Demonstrated ability to maintain high standards of customer service, ensuring customer satisfaction and loyalty.
- Take initiative in maintaining customer service standards, promoting products and services, and identifying sales opportunities.
- A solid understanding of truck, van, or coach parts is essential for correctly identifying and selling parts to customers.
- Strong verbal and written communication skills to interact with customers and colleagues effectively.
- A basic understanding of sales techniques and the ability to promote products and services to customers.

**Salary**: £27,500.00 per year

Reference: INDAUTO

**Salary**: £27,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Work Location: In person



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