Funeral Service Arranger

6 months ago


Wolverhampton, United Kingdom Dignity Full time

**Our **Jenning's Funeral Directors** are recruiting**

Founded in 1848, Jenning's brand holds generations of heritage and has become an integral part of the local community of Wolverhampton over decades of service to friends and family of the recently passed and we wouldn't be able to continue to uphold this integral service without the hard work of our teams.

Business Leader, Helen Griffiths, managing our nine funeral directors within the Jenning's brand is looking for a part-time Funeral Service Arranger to join her established team.

**Interested in becoming part of our family...?**

As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.

We have multiple part-time, permanent opportunities available, working either Monday - Friday (09:00 - 13:00) OR (13:00 - 17:00).

**What Will I Be Doing?**

As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.
- You will create a welcoming, safe, and caring atmosphere for our families
- Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client
- Maintain excellent service to clients who telephone or call the branch
- Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines
- Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority

**What Do I Need?**
- At least 2 years of work experience within a customer-orientated environment
- Proactive approach and ability to communicate effectively with a wide range of people.
- Comfortable coming into contact with the deceased through the Chapel of Rest visits.
- Presentable always, acting with professional conduct and showing empathy.
- Excellent attention to detail is essential.
- A passion for customer service.
- **A Full UK Driving Licence (ideally)**

**What Do I Get?**
- An annual salary of **£11,918.40 **per annum
- Pro rata days holiday + bank holidays
- Sick pay eligibility after 12 month qualifying period
- Life Assurance 2 x salary
- Company Pension Scheme
- Opportunity to enroll in several of our apprenticeship schemes

**What’s it like to work for Dignity as a Funeral Service Arranger?**

“The most rewarding part of my job is when families return to see me chat days, weeks, months and in some cases years after the funeral has taken place” - Jane Dugdale, Funeral Service Arranger

**What are the next steps?**

**Learning & Development**

Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own

professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Apprenticeships**

From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.



  • Wolverhampton, United Kingdom Dignity Full time

    **Casual Funeral Service Arranger** **0 hours contract (Hours are dependent on business requirements).** **Location: Jennings Funeral Directors, Wolverhampton.** **Salary: £12.56 per hour** **Join us in ensuring every goodbye is dignified and meaningful.** **#WorkingWithDignity #DignifiedCareers** Our Funeral Service Arranger’s, based at our...


  • Wolverhampton, United Kingdom Dignity Full time

    **Our **Jenning's Funeral Directors** are recruiting!** Founded in 1848, Jenning's brand holds generations of heritage and has become an integral part of the local community of Wolverhampton over decades of service to friends and family of the recently passed and we wouldn't be able to continue to uphold this integral service without the hard work of our...


  • Wolverhampton, Wolverhampton, United Kingdom Link Contacting Full time

    Job DescriptionAs a Skilled Trades Person for Co-op Stores, you will be responsible for providing high-quality maintenance and repair services to our stores and funeral care sites.Key ResponsibilitiesMaintenance and repair of electrical, plumbing, and other systems in Co-op stores and funeral care sites.Respond to reactive callouts and complete tasks...

  • Mortuary Assistant

    6 months ago


    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    We are seeking an enthusiastic and suitably qualified Mortuary assistant to join our Mortuary Team at New Cross Hospital Wolverhampton. The role principally involves the administration management of the deceased patient which includes Adults, Children, Babies and non-viable foetuses, from initial receipt of the details from the Mortuary through to...


  • Wolverhampton, Wolverhampton, United Kingdom Link Contacting Full time

    About the RoleThis position involves working as part of our award-winning team to deliver high-quality maintenance and construction services to Co-op food stores and funeral care sites.The ideal candidate will have experience in planned work, M&E, and compliance.Demonstrable skills in maintenance and repair are essential.Benefits PackageA competitive salary...

  • Mortuary Assistant

    7 months ago


    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    To participate in the routine duties of the Mortuary / Body Store in a supporting role, as part of a team, under the direction and supervision of the Mortuary / Body Store Supervisor with a Mortuary / Body Store support role ensuring compliance with Trust and Departmental Policies and Standard Operating Procedures (SOP). To receive, identify and measure...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Key Responsibilities To provide appropriate and informed spiritual, religious and pastoral care for patients, relatives, visitors and staff with a prime responsibility for those of the Hindu, Sikh, Muslim and Christian faith tradition, through regular ward based visiting, engagement and spiritual needs assessment. To minister in ways that are appropriate to...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    An ordained Anglican Priest is sought to join our high profile and diverse Multi-Faith Chaplaincy Team where you will provide specialist pastoral care, support and sacramental ministry to patients, visitors, staff and volunteers within the Trust, aiming to meet the needs of those of all faiths and none. To assist in making provision for the spiritual,...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System and the Emergency Departments MSS System To provide a front line staff 24 hour patient focused reception service, ensuring that the service is efficient and welcoming, including directing patients/staff/relatives to other departments and...


  • Wolverhampton, United Kingdom Mg accident repair centre Full time

    **Job description** We are looking to appoint an experienced **Customer Service Advisor** to join the team, front of house, in our main reception. This role will be responsible for handling claims from FNOL (first notification of loss) through to completion and handover of the vehicle. Key responsibilities will include the accurate processing of...


  • Wolverhampton, United Kingdom Star Employment Services Full time

    **About the Company** - Expert commercial vehicle repair and refurbishment business with over 35 years of experience and knowledge. - Triple figure staff numbers situated across multiple UK sites. **Duties of Customer Service Advisor** - Meet & greet customers arriving on site and complete the necessary documentation. - Contact 3rd party suppliers when...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    We are looking for an enthusiastic, well-motivated person to join the Administration Team in the Emergency Services, providing an efficient and welcoming service to patients and relatives. Following a Local Induction, you will be trained in each of the below areas to ensure you have the correct tools for undertaking the various clerical duties within the...


  • Wolverhampton, Wolverhampton, United Kingdom NFP, an Aon company (Europe) Full time

    Job SummaryWe are seeking a highly skilled CUSTOMER SERVICE EXECUTIVE - INSURANCE to join our team at NFP, an Aon company. The successful candidate will be responsible for delivering exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Responding to client queries and resolving issues in a timely and...

  • Training Administrator

    7 months ago


    Wolverhampton, United Kingdom Owen Payne Recruitment Service Ltd Full time

    We are currently recruiting for a Training Administrator to work for a global food production company in Wolverhampton in WV9 area. **Main duties and responsibilities**: - Ensuring all training/induction paperwork are in place for all training sessions. - Working alongside the training team. - Delivering training/inductions when required. - Completing...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    The Royal Wolverhampton Trust’s Legal Services department attend to a variety of claims pursued against the Trust. Such claims involve a number of different specialties and areas of law, where legal assistance is provided in an advisory capacity to see through the anatomy of a claim. You would be working as a member of the Legal Services Department and...


  • Wolverhampton, United Kingdom C & C Vehicle Services Ltd Full time

    C & C Vehicle Services Ltd is a well-established commercial vehicle repair business located in Oldham, Wolverhampton, Chesterfield and Sunderland. We are continuing to grow and develop the business to meet the requirements and demands of all our customers and have some fantastic opportunities to join our expanding team. This role is based at our...


  • Wolverhampton, Wolverhampton, United Kingdom Advancing People Full time

    Job Title: Customer Service LiaisonWe are seeking a highly skilled and multilingual customer service liaison to join our team at Advancing People. As a customer service liaison, you will provide exceptional customer service via phone and email to customers in the German and French speaking region.This is a full-time permanent position with an annual salary...


  • Wolverhampton, United Kingdom Wolverhampton Commercial Full time

    **Customer Service Administrator** **Wolverhampton** **Permanent** **8:45am - 4:45pm, Monday to Friday** **£21,697 per annum** My client based in the Wolverhampton area are now looking for their next Customer Service superstar! **Duties and responsibilities**: - Ensuring customer information is accurate and up to date - Providing accurate information and...


  • Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Service Advisor, 8hr Shifts, Full-time, Permanent, £20,000-£23,000 per annum, Albrighton WV7, Hybrid **Your new company** Hays Business Support are working with a private sector organisation based in Albrighton. They are looking for a Customer Service Advisor to support the current team. This is a full time, permanent position and is between...


  • Wolverhampton, United Kingdom Link Contacting Full time

    Job description Join the Award Winning Team at Link Contracting Services Ltd – A family run, Maintenance, Planned work, M&E and Compliance provider.As a strategic partner to the Co-op group, we are seeking a Multi skilled Technician to help us serve Co-op food stores and funeral care sites.What you'll bring to the table: Experience in the FM, retail or...