Investigations Helpdesk

1 week ago


Manchester, United Kingdom Blueprint Full time

Whatever your background, if you are Customer focussed and self-motivated this could be an excellent opportunity for you to join a major high street bank.

You will need first class customer service skills, be comfortable with different computer systems and enjoy a fast-paced environment, all whilst working as part of a great team.

**Key Responsibilities**
- Deliver successful customer and business outcomes through investigating queries, supporting business processes, policies and procedures and understanding customer and business needs.
- Respond to queries from customers and stakeholders promptly and within agreed timescales
- Deliver successful customer and business outcomes by processing, authorising and investigating all transactions to defined key performance indicators and service level agreements, and by accurately collecting the required information from customers andbusiness
- Actively participate in initiatives to improve customer service, processes and procedures
- Review manual or ineffective processes which could be automated or enhanced, to enable the provision of a superior customer and business experience

Full training will be provided to ensure you hit the ground running.

Initially a 6 month contract with the opportunity to become a permanent team member.

**Must be able to pass a credit check, provide proof of address and proof of employment for the past 5 years.



  • Manchester, United Kingdom NatWest CWS Full time

    **Whatever your background, if you are Customer focussed and self-motivated this could be an excellent opportunity for you to join a major high street bank.** **You will need first class customer service skills, be comfortable with different computer systems and enjoy a fast-paced environment, all whilst working as part of a great team.** **Job description...

  • Helpdesk Co

    6 days ago


    Manchester, United Kingdom O.C.S. Full time

    You will provide a high level of customer service support to internal and external customers for the OCS Helpdesk. You will manage a high volume of transactions via various communication methods including telephony and web traffic for a facilities management Helpdesk via a CAFM system. You will be responsible for a portfolio of high-profile clients...


  • Manchester, United Kingdom ST Resourcing Ltd Full time

    * Compliance - Financial Services Compliance Consultant Location - South Manchester Salary - £40,000 - £46,000 Are you a Compliance professional, looking to take your career to the next level and join an established Compliance Consultancy firm? Are you in an isolated role and would like to speak and work with/alongside more people? Would you like a hybrid...


  • Manchester, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service Adviser, Bankline Helpdesk - Our...


  • Manchester, United Kingdom Jonathan Lee Recruitment Full time

    IT Customer Support Analyst Negotiable plus Bonus & Benefits Manchester Electronics A large electronics manufacturing business are looking for a Customer Support Analyst to join their support services team. You’ll be responsible for supporting customers on technical issues related to their products, this could be software of hardware issues.You will...


  • Manchester, United Kingdom Adria Solutions Full time

    **The Customer Support Agent will be responsible for**: - Utilise the company’s Service Management Tool to log, track and report on all inquiries via Zendesk, ensuring resolution within the contracted Service Level Agreements - Research, diagnose, and resolve queries using available information resources and/or liaising with internal departments to advise...

  • Dbase Developer

    6 days ago


    Manchester, United Kingdom Eden James Consulting Ltd Full time

    **Dbase Developer - Day Rate Contractor (Flexible / Remote Working)** **Competitive Day Rate + Benefits** We are currently recruiting for a Dbase Developer on behalf of our client, a highly regarded SME fintech business based in Hertfordshire. The key purpose of the role is to develop new and existing systems, system enhancements and modifications to...

  • Transport Planner

    7 months ago


    Manchester, United Kingdom RECRUIT RIGHT Full time

    Join our client in creating a better tomorrow by being a part of a dedicated team that strives for positive change through innovation. Experience a work culture that promotes teamwork, honesty, and growth. Main Responsibilities and Duties: 1. Interpreting and implementing relevant legislation pertaining to road traffic acts to the best of our ability. 2....


  • Manchester, United Kingdom Portfolio Payroll Full time

    We are working with a leading charity for are seeking a Payroll & Benefits Administrator to join them on a **fully remote basis** They are looking for a self-starter who is looking to progress their career to assist processing a high volume monthly payroll. You will be a hard worker who is self-directed. Offering lots of training and CIPP study support.This...

  • Credit Controller

    7 months ago


    Manchester, United Kingdom Diversity Travel Full time

    We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do. We are currently looking for an experienced Credit Controller to ensure accuracy and completeness of the sales ledge and communicate with clients regarding outstanding debt. The role will suit an experienced credit...

  • Credit Controller

    6 hours ago


    Manchester, United Kingdom Diversity Travel Full time

    We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do. We are currently looking for an experienced Credit Controller to ensure accuracy and completeness of the sales ledge and communicate with clients regarding outstanding debt. The role will suit an experienced credit...


  • Manchester, United Kingdom Markem-Imaje Full time

    **The role** Undertake all aspects of the Customer Care activities and collaborate with functional departments throughout the distribution and supply chain operations. Provide high customer service through efficient ordering and administration of customer queries, purchases and returns in line with M-I processes and procedures. Acting as a representative...


  • Manchester, United Kingdom Markem-Imaje Full time

    **The Role**: Undertake all aspects of the Customer Care activities and collaborate with functional departments throughout the distribution and supply chain operations. Provide high customer service through efficient ordering and administration of customer queries, purchases and returns in line with our processes and procedures. Acting as a representative...


  • Manchester, United Kingdom Network Rail Full time

    Job Introduction We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video. **About Shared Services** Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail,...


  • Manchester, United Kingdom Latham & Watkins LLP Full time

    Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is offering an exciting new opportunity for a Supervisor of Network Operations Center to join our dynamic Technology team in Manchester. **About Latham & Watkins** With offices in 14 countries, more than 3,000 attorneys and over 2,500 professional staff, the key to...

  • Transport Planner

    7 months ago


    Manchester, United Kingdom Hector Francis Full time

    On behalf of our blue chip client based in Manchester. We invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management. Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous...


  • Manchester, United Kingdom MARKEM IMAJE Full time

    Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions...

  • Traffic Planner

    7 months ago


    Manchester, United Kingdom Beauparc Full time

    **About the Role**: **Who Are We?** At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management. Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous...

  • Workforce Systems Lead

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    The Christie Workforce Transformation and Systems Team are looking for an individual with a passion for Workforce Systems and transactional HR. In return you can expect to work in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills. All flexible working...


  • Manchester, United Kingdom MARKEM IMAJE Full time

    Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions...