Student Casework Officer
2 weeks ago
Job reference
- R0041
- Date posted
- 26/02/2024
- Application closing date
- Blank
- Location
- Horsforth, Leeds
- Salary
- The starting salary will be from £37,099 to £44,263 per annum in Grade 7, depending on qualifications and experience.
- Package
- Contractual hours
- 35
- Basis
- Full Time
- Job category/type
- Professional
**Student Casework Officer**:
- Job description
You will be responsible for supporting a range of student casework matters, including student complaints, fitness to study; fitness to practise; student conduct and discipline.
You will have substantial experience in a student-facing or customer service role and will be able to deliver high quality and accurate work, often working to tight deadlines. You will also have experience of dealing with complex and highly sensitive information and be able to communicate clearly, whilst always remaining impartial and professional.
This is an exciting opportunity in a supportive University environment with many personal benefits. For more information or an informal discussion about the role, please contact James Pegg, Interim Head of Academic Quality and Standards.
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