Client Services Assistant

1 month ago


London, United Kingdom Framestore Full time

You will be expected to support the Client Services team in the day to day planning and organisation of client meetings, internal and external events. You will work closely with both them and the runners, overseeing the execution of our hospitality offering.
- To assist the Client Services team with the day to day running of all client meetings and events
- Ensure all the suites and meeting rooms on the client floors are set up
- Ensure all client requests are completed in an efficient and timely manner
- Set up and cater for client lunches
- Manage and keep a record of stock
- To be the main point of contact for all client visits
- Serve clients and producers refreshments and food in review suites on a daily basis in a polite and friendly manner
- Look after the staff ‘Tea’ points located on every floor on a regular basis, making sure they’re clean & tidy and stocked with the necessary essentials for staff to make tea or coffee etc

Experience & Knowledge
- Previous experience in a hospitality, client facing role
- Previous experience in a fast-paced environment
- Creative, organised and competent with admin based work
- Passionate about delivering the highest levels of service with a desire to learn and work hard
- Ability to think on their feet and adapt to ensure last minute requests are executed in a timely and efficient manner
- Ability to work effectively and have a pro-active approach to tasks
- Fluent in English
- Well presented

Skills & Attributes
- Excellent oral and written communication skills with ability to communicate effectively at all levels.
- The ability to think creatively and find solutions to problems.
- Flexible and adaptable with a “can do” attitude.
- Strong team player

**Salary**: £23,000.00 per year

Schedule:

- Monday to Friday
- No weekends
- Overtime

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: One location

Expected start date: 01/02/2023



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