Receptionist
2 months ago
Receptionist
Job title Receptionist
Department Sports Development & Recreation
Salary Starting from £21,828, rising to £22,681 (£11.95 per hour)
+ 10% shift allowance
Grade Grade 3
Placed on Wednesday 29 November 2023
Closing date Wednesday 13 December 2023
Interview date Monday 18 December 2023
Reference CC11247
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We are looking for an experienced Receptionist to join our team to enable the smooth running of our sports facilities.
We challenge ourselves to be recognised as a leading centre for creating impact through sport and activity by maximising our unique environment every day for every customer
Under the brand of Team Bath, over 100 staff provide activities, services and facility provision to students, university staff, the local community and to high performance athletes. We aspire to create a world leading multi-sport environment based in our inspiring Sports Training Village, supporting all ages and all abilities to achieve their personal goals.
**About you**
You will be the first point of contact for all general sports enquiries and will have responsibility for booking and taking payments for facilities, classes, courses, supporting the Head Receptionist in implementing the access policy, and providing excellent customer service as part of our committed and dedicated Reception team.
You should have experience working with a range of customers, excellent interpersonal and customer care skills as well as sound IT skills to enable you to deliver high standards of service to our students, staff, general public, performance sports partners and visiting athletes.
**Further information**
This is a full-time position and you will be required to work an average of 36.5 hours per week over a 3-week rotating rota covering the facility opening hours and business needs between 0545-2230.
A Basic Disclosure and Barring Service check will be required for this position.
**What we can offer you**:
- a very generous employer contributory pension scheme
- generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- we are a family-friendly University and with an increasingly agile workforce
- an excellent reward package that recognises the talents of our diverse workforce
- a wide range of personal and professional development opportunities
We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.
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