Digital and Events Senior Coordinator

7 months ago

Buckingham, United Kingdom Retina UK Full time

Do you have hands-on experience of organising face-to-face and online events that make a real impact? And are you a great communicator with a flair for digital who enjoys working as part of a small team?

Retina UK is a national sight loss charity and we’re recruiting a dynamic Digital and Events Senior Co-ordinator to be responsible for the co-ordination, admin, logistics, and communications support for our annual medical, professional and community conferences and webinars.

You’ll need to be super organised as this will include venue logistics, catering, registration, correspondence with delegates and speakers, maintaining the databases and relevant webpages. You’ll also create and deliver the marketing plan for these events.

When you’re not busy organising events, you’ll work with colleagues across the charity to create engaging content, co-ordinate our social media channels, update our website and send regular e-bulletins.

This is a new and varied role in our growing charity. Join us and use your energy, ideas and enthusiasm to make a positive change for people affected by inherited sight loss.

**About the Charity**:
**Our values**

These values represent how we behave and work together:
**Approachable**: We are respectful, caring and considerate

**Honourable**: We are open, professional and act with integrity

**Collaborative**: We value all those who support us

**Ambitious**: We are innovative, passionate and always do our best.

**Role purpose**:
The Digital and EventsSeniorCoordinator will organise Retina UK’s national, in person and online events, including our annual conferences and webinars.

They will also lead on the delivery of the charity’s digital communications including regular e-newsletters and be responsible for the day to day management of Retina UK’s social media channels.

**Key responsibilities**:
**Events**
- Organise Retina UK’s national, in person and online events, (with the exception of fundraising events) and liaise closely with other departments, in particular Information and Support and Research, to achieve this.
- Organise and host monthly webinars liaise closely with all other organisational departments, in particular Information and Support and Research to achieve this.
- Market and communicate events, including webinars and conferences, and create the digital and print resources required to do this.

**Social media**
- Write, schedule and publish content on social media accounts and be responsible for day to day monitoring and management

**Other digital**
- Co-ordinate and send regular targeted e-bulletins
- Update content on the charity’s website
- Co-ordinate production of multi-media communications materials, including video and audio
- Carry out Search Engine Optimisation (SEO) related activity.

**Communications**
- Provide communications support for awareness and fundraising campaigns.
- Provide creative, editorial and operational support for communications projects and report on progress.
- Maintain the charity’s image library

**Brand**
- Ensure consistent branding is used
- Help maintain and build reputation
- Act as a brand champion.

**Impact measurement and evaluation**
- Support with the evaluation and impact measurement of all communications-related activity including gathering quantitative and qualitative data, including using digital evaluation tools.

**Administration**
- Liaise with external suppliers, including our digital agency, designers and printers
- Liaise with internal colleagues on communications-related activity
- Undertake administrative work generated by the communications function, such as progress reports, post, scheduling and filing
- Be competent in the use of the charity’s database to fulfil job role and to maximise efficiencies.
- Be aware of GDPR regulations and ensure, with training, that you are working within these guidelines.

**PERSON SPECIFICATION**:
Digital and Events SeniorCo-ordinator

E = essential D = desirable

**Experience**

3 years + working in an events/communications role **E**

Organising face to face and online events **E**

Working in a small team **D**

Working with volunteers **D**

Communicating with a wide range of people **E**

**Qualifications/knowledge**

Educated to ‘A’ level standard **E**

**Skills**

Practical IT skills, including MS Office **E**

Excellent organisational skills **E**

Excellent standard of written and verbal English **E**

Understands the importance of accuracy, with the ability to proof-read **E**

Able to communicate with a variety of people in a friendly and confident manner **E**

Highly numerate **D**

Excellent listening skills and ‘news sense’ **E**

Experience of using a database **D**

**Personal qualities**

Confident, polite and cheerful telephone manner **E**

Able to act on initiative and willing to learn new skills **E**

An eye for detail and a flair for organisation **E**

Ability to empathise with people with disabilities (particula

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