Customer Onboarding Assistant

6 months ago


Wimborne, United Kingdom TMS Legal Ltd Full time

**Customer Onboarding Assistant**

TMS Legal is a market leader in Sub Prime Claims. We have a close knit team of 30 staff and are currently expanding the business. We currently have several customer onboarding assistant roles available. Would suit someone who has customer services / phone experience and good communication skills. Target driven.

**Role Includes**:
Full training will be given. You will be fully supervised until you achieve the required level of competence.

Contacting new customers:

- Reviewing their basic details
- Reviewing their questionnaire responses
- Requesting ID if necessary
- Answering any questions

Updating of the CRM system accordingly for each action.

Ad Hock assistance to Credit Control / FOS teams in busy spikes

**Hours**:
40 hours per week - office based. 9-5 as standard.

**Pay Scale**:
£10.45 per hour.

Standard holiday pay, Ferndown office, Parking space, Drinks provided.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: £10.45 per hour

**Benefits**:

- Company events
- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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