Hotel Receptionist

7 days ago


Cockermouth, United Kingdom Trout Hotel Full time

**RESPONSIBLE TO**: Reception Manager

**HOURS OF WORK**: 25.5 hours over 3 days (Shifts)

**JOB TYPE**: Permanent

**SALARY**:£10.00 per hour

**STATEMENT OF PURPOSE**:
**KEY RESPONSIBILITIES**
- Maximising guest’s satisfaction.
- Deal with all telephone enquires in a polite and effective manner.
- Ensure that excellent customer care is promoted throughout the department.
- Ensure the reception department work to the Standard Operating Procedures.
- From initial phone call, reservation, confirmation, check in, stay and check out.
- Ensure that correct information is available for each department within the hotel.
- Deal with any customer requests as appropriate or pass to the relevant department.
- Maximise room occupancy.
- Maximise room rate.
- To ensure the Trout Hotel comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation
- To promote a safe, healthy and environmentally secure environment.
- Attend training sessions and training activities as requested.
- Any other reasonable request of line manager.

**Job Types**: Part-time, Permanent

**Salary**: £10.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Referral programme
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: One location


  • Hotel Receptionist

    2 days ago


    Cockermouth, United Kingdom Hundith Hill Hotel Full time

    You will possess great communication skills and be committed to delivering high customer service standards to all our guests. You must have the ability to work as part of a team, yet work on your own initiative with excellent attention to detail with accuracy. This is a busy hotel desk so prioritising your work and the ability to work under pressure is...

  • Part-time Receptionist

    7 months ago


    Cockermouth, United Kingdom The Court Hotel Group Full time

    The Allerdale Court Hotel is looking for a friendly part-time receptionist to join its expanding team. We are looking for an individual who can work mornings and weekends including opening up and closing the venue throughout the week. We are looking for somebody who is computer literate, personable, presentable, reliable and has great customer service. **As...

  • Hotel Receptionist

    7 days ago


    Cockermouth, United Kingdom Hundith Hill Hotel Full time

    **Job description** You will possess great communication skills and be committed to delivering high customer service standards to all our guests. You must have the ability to work as part of a team, yet work on your own initiative with excellent attention to detail with accuracy. This is a busy hotel desk so prioritising your work and the ability to work...


  • Cockermouth, United Kingdom Hundith Hill Hotel Full time

    We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist. As the first point of contact for our company, the Receptionist plays a crucial role in providing excellent customer service and maintaining a professional and welcoming atmosphere. **Responsibilities**: Greet and welcome visitors in a friendly and...


  • Cockermouth, United Kingdom Hub by Premier Inn Full time

    Receptionist - CockermouthWe're currently hiring at Cockermouth Premier Inn. Working 16 hours per week, paying up to £11.79 per hourReceptionist – Cockermouth Premier Inn   Come and be a Receptionist at Premier Inn in Cockermouth. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to...

  • Receptionist

    7 months ago


    Cockermouth, United Kingdom Hundith Hill Hotel Full time

    Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, taking messages as necessary - Provide information to callers and visitors, ensuring a positive experience - Perform clerical duties such as filing - Schedule appointments and manage calendars - Maintain a clean and organized reception area - Proven experience...

  • Nights Receptionist

    2 days ago


    Cockermouth, United Kingdom Premier Inn Full time

    We're currently recruiting in our Cockermouth Premier Inn. Working 16 hours per week, paying up to £11.30 per hour. **Nights Receptionist** **HOTEL NAME: Cockermouth Premier Inn** **LOCATION: Cockermouth (CA13 0QX)** **HOURS: 16 hours per week** **SALARY: Up to £11.30 per hour** **This is a holiday cover role, required to cover Cockermouth, Whitehaven...


  • Cockermouth, Cumbria, Cumbria, United Kingdom Premier Inn Full time

    Receptionist - CockermouthWe're currently hiring at Cockermouth Premier Inn. Working 16 hours per week, paying up to £11.79 per hourReceptionist – Cockermouth Premier Inn Come and be a Receptionist at Premier Inn in Cockermouth. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...

  • Office Manager

    2 weeks ago


    Cockermouth, Cumbria, United Kingdom Hundith Hill Hotel Full time

    Job Title: Office ManagerAbout the RoleWe are seeking an experienced and organized individual to join our team as an Office Manager at Hundith Hill Hotel. This role requires strong organizational skills, attention to detail, and proficiency in office software.Key Responsibilities:Manage the reception area, ensuring it is tidy and presentable at all...


  • Cockermouth, Cumbria, United Kingdom Hundith Hill Hotel Full time

    We are seeking an Administrative Professional to join our team at Hundith Hill Hotel. This role is responsible for managing the reception area, performing clerical duties, and providing exceptional customer service.About the Job:This role will involve answering incoming calls and directing them to the appropriate personnel with excellent phone...


  • Cockermouth, Cumbria, United Kingdom Hundith Hill Hotel Full time

    Job Title: Academic Services CoordinatorAbout the Role:This is an exciting opportunity to join our team as an Academic Services Coordinator at Hundith Hill Hotel. As a key member of our front office operations, you will be responsible for providing exceptional customer service and administrative support to our guests and staff.Responsibilities:- Manage the...

  • Office Manager Role

    9 hours ago


    Cockermouth, Cumbria, United Kingdom Hundith Hill Hotel Full time

    Key ResponsibilitiesTo answer incoming calls and direct them to the appropriate personnel while maintaining excellent phone etiquetteTo manage the reception area, ensuring it is tidy and presentable at all timesTo perform clerical duties, including data entry and maintaining accurate recordsTo support team members with various office tasks as requiredThe...


  • Cockermouth, Cumbria, United Kingdom Hundith Hill Hotel Full time

    Academic AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to manage our reception area, perform clerical duties, and provide exceptional customer service.Key Responsibilities:Answer incoming calls with excellent phone etiquette and direct them to the appropriate personnel.Maintain a tidy and presentable reception area...


  • Cockermouth, Cumbria, United Kingdom Premier Inn Full time

    At Premier Inn in Cockermouth, we are looking for a skilled Receptionist to join our team. This part-time position offers 16 hours of work per week, providing a perfect opportunity for those seeking a balanced lifestyle.Paying up to £11.79 per hour, this role is ideal for individuals who enjoy interacting with guests and can provide exceptional customer...