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Welfare Assistant

2 months ago

South Shields, United Kingdom The Maine Group Full time

Welfare Assistant

Part time, 16 hours a week

£9,500.00 (£20,781 full time equivalent)

South Shields - Tyne and Wear

As a welfare assistant you will be working for an international welfare charity to provide a warm welcome and practical support to those visiting the Centre and assist with operational tasks.

Key areas of responsibility;
- Offering support and responding to beneficiaries needs as appropriate.
- Welcoming visitors to the Centre and dealing with their enquiries as appropriate.
- Assisting in the management of the bar and reception, including opening and closing of the bar and reception, keeping shop displays/shelves stocked and tidy, maintaining stock deliveries and stock levels.
- Assisting beneficiaries in meeting any relevant practical needs, including connecting to Wi-Fi and accessing mobile broadband services, money exchange and providing advice on access to local towns, centres and other facilities.
- Maintaining the centre premises including cleaning and maintaining vehicles, and tidying the garden as necessary.
- Support the Manager in providing a swift and effective response to any relevant emergency

Knowledge and Skills;
- An effective communicator, both verbal and written, dealing with enquiries, maintaining confidentiality and respect.
- Good numeracy skills.
- Ability to carry out general office procedures with a methodical and organised approach
- Ability to effectively manage own workload and take accountability to deliver on time
- Ability to take direction and work co-operatively as part of a team
- Full driving licence is essential

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: £9,500.00 per year

Work Location: One location

Reference ID: SF040423