Safeguarding Children Administration Assistant

3 weeks ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

Job Advert

Band 3Safeguarding Children Administration Assistant Safeguarding Children

**Main area**: Band 3 Safeguarding Children Administration Assistant Safeguarding Children

**Grade**: Band 3

**Contract**: Permanent

**Hours**: 09:00am -5:00pm,5 days a week

**Job ref A4C Banding No**: P1448

**Site**: Based in the office at: 3 Priestley Wharf, Holt Street, Birmingham Science Park, Aston, B7 4BN, Birmingham

Occasional MASH work will be required in the office near Dental Hospital

**Interview date**: TBC

Safeguarding Children’s and Safeguarding Adults’ Team is seeking a capable, hardworking, highly motivated, enthusiastic and experienced Administrator who would provide comprehensive administrative support.

Applicants should have good general education including a good standard of numeracy and literacy and NVQ 2 Business Administration or equivalent

The successful applicant will have substantial office experience and an excellent working knowledge of Windows-based computer packages, in particular Microsoft Word, Excel, PowerPoint and Outlook. Also holding an NVQ Level 2 in Business Administration (or equivalent) with the ability to demonstrate a high level of accuracy, prioritise workload and meet deadlines. The successful applicant will also have excellent interpersonal skills and an awareness of the confidentiality and information governance issues associated with working in a safeguarding environment.

This is a full-time position of 37.5 hours a week, which will be worked over 5 days a week. The post holder will be based in the office at Priestley Wharf, Holt Street, Birmingham Science Park, Aston, B7 4BN, Birmingham.The post holder will be required to occasionally work at MASH office near Dental Hospital when required.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
**Job Description**:
**TITLE**:
Safeguarding Children Administration Assistant

**DEPARTMENT**:
Safeguarding Children

**LOCATION**:
3 Priestley Wharf

**PROFESSIONALLY ACCOUNTABLE TO**:
Associate Director of Safeguarding

**BAND**:
Band 3

**HOURS**:
31.5 per week

Job Purpose

The post holder will provide confidential and comprehensive administrative support to the Safeguarding Children team ensuring that the needs of the service are met.

The post holder will be required to maintain good working relationships with a wide range of organisations and individuals.

Main Duties

COMMUNICATIONS

1. To provide comprehensive administrative support services for the Safeguarding Children Nurses.
2. The post holder is responsible for acting as a focal point for telephone enquiries to the team, taking messages and communicating them in a timely and effective manner. Confidentiality must be maintained at all times in line with the Data Protection Act and Trust policy.
1. Receiving and processing incoming post from internal and external sources, including using initiative to extract items requiring action (e.g. drafting replies to routine correspondence).
2. Taking action on routine matters (by delegated authority).
1. Passing relevant information on to other staff that assists him/her in executing his/her role.
1. To deal with highly confidential, personal and sensitive information on a daily basis ensuring all confidential data is processed in line with legislation and Trust policies.
1. Locating information for members of the team from specified /unspecified sources.
1. To ensure that Safeguarding Children information is appropriately communicated to relevant staff and agencies in a timely manner.
2. To report to appropriate officers any potential hazard at the team base which may contravene the Health and Safety at Work Act.

DIARY MANAGEMENT

1. Arranging and confirming appointments.
2. Operating a calendar-based system where papers and reminders are brought forward at appropriate times.

MEETINGS/TRAINING

1. Arrange and confirm formal meetings/training and making appropriate arrangements (e.g. room booking, travel, equipm

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