Warranty Administrator

5 months ago

Telford, United Kingdom Furrows Limited Full time

We are currently seeking a highly organised and detail-oriented Warranty Administrator to join our team. As a Warranty Administrator you will ensure that the warranty process is maintained in accordance with the requirements of the franchises that the Furrows Group represents.

**Responsibilities**:

- Review the claims submitted by each dealership location.
- Ensure the warranty process has been correctly followed and appropriate

supporting documentation is held to facilitate accurate completion of the warranty claim.
- Submit warranty claim through manufacturer system on a timely basis.
- Ensure adherence and compliance with manufacturer requirements for claim

submission.
- Liaise with respective service managers to ensure:Changes to warranty process are adequately communicated.

Identified issues are communicated and dealt with immediately.
- Rejected warranty claims are dealt with on a timely basis and reason for rejection communicated to relevant service manager.
- Monitor daily statements, and outstanding claims resolving any issues to obtain payment.
- Manage storage of completed claims and supporting documentation.
- Attend relevant training courses as and when required.
- Mentor and develop existing warranty team.
- Maintain strong working relationship with service managers and manufacturers

**Requirements**:

- Excellent organisational skills with attention to detail.
- Strong literacy and numeracy skills.
- Good mechanical knowledge would be an advantage.
- The ability to manage your own workload and work on your own initiative.
- Previous experience in a similar role within the automotive industry.

**In return we’ll offer**:

- Employee and family discounts
- Referral scheme
- Life assurance
- 22 days holiday plus public holidays

**Hours of work**:Monday to Friday, 8.30am to 5.00pm (40 hours per week).

**Salary**:£27,000 per annum, with a review after six months.

**Salary**: Up to £27,000.00 per year

Ability to commute/relocate:

- Telford, TF1 2FF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warranty Admin: 1 year (required)

Work Location: In person

  • Warranty Administrator

    5 months ago

    Telford, United Kingdom L&C Employment Consulting Full time

    Returns & Warranty Administrator - Permanent - Telford L & C Consulting are recruiting with a well-established manufacturing company in Telford for a new Customer Service / Returns Administrator. This new, permanent Customer Service focused role will suit an experienced Sales Administrator / Customer Service Admin / Service Co-ordinator who is looking for a...

  • Purchasing Administrator

    5 months ago

    Telford, United Kingdom Anderson Scott Solutions Full time

    **Purchasing Administrator** **Shrewsbury** **£26000 - plus excellent benefits** My well-established Shrewsbury based client is looking to recruit a proficient and experienced administrator to provide general day to day administrative assistance and support to the supply chain planners in its small but fast paced purchasing team. This company is part of...

  • Office Administrator Apprentice

    6 months ago

    Telford and Wrekin, United Kingdom The Work College by School of Coding Full time

    **What you will do in your working day** * Customer Warranty - Updating customers - Portals * Supplier Management - Chasing suppliers - Support with supplier approval process * Customer Service - Updating customers * Processing repairs * Logistics - Arranging collections/deliveries * Answering the company’s telephone * Uploading information onto to...

  • Apprentice Business Administrator

    6 months ago

    Telford and Wrekin, United Kingdom The Work College by School of Coding Full time

    **What you will do in your working day** - Call handling in a busy environment - Offering high levels of customer service - Logging end user customer and serial number details on CRM and registering warranties - Liaising with customers regarding engineer appointments ,checking engineer availability and booking appointments - Identifying spares items...

  • Apprentice Business Administrator

    5 months ago

    Telford and Wrekin, United Kingdom The Work College by School of Coding Full time

    **What you will do in your working day** - Call handling in a busy environment - Offering high levels of customer service - Logging end user customer and serial number details on CRM and registering warranties - Liaising with customers regarding engineer appointments ,checking engineer availability and booking appointments - Identifying spares items...

  • Senior Service Coordinator

    5 months ago

    Telford, United Kingdom Terex Corporation Full time

    Job Description: About the Position: Working Hours: 40 hours Monday to Friday Department: Customer and Product Support Reports to: Service Manager Location: Telford **Benefits**: - Excellent compensation package including competitive salary, healthcare, contributory pension scheme, life assurance cover and team member bonus - Progression opportunities &...