Customer Reception, Administrator and General

2 weeks ago

Honiton, United Kingdom Land Rover Experience West Country Full time

The role is a job share position with the number of days negotiable and variable. Ideally, we are looking for a min of 2 Saturdays per month together with Holiday Cover and additional hours during the week when required for events. Our working week is Monday to Saturday 8.30-5.00 with 30min break.

This is a customer facing role where our premium brand guests demand a high level and professional service.

Typical duties:

- Take incoming calls.
- Dealing with customer queries and problem solving.
- Managing the guest diary and bookings on Google Docs.
- Deal with customer booking questions and queries.
- Check/book in guests arriving for morning and afternoon drives.
- Meet and greet guests as they arrive in the car park.
- Take bookings for JLR guests and input details in our various systems.
- Reactive sales of Gift Vouchers to enquiring customer.
- Serving pre-prepared guest lunches.
- Helping to manage/serve Corporate Event/Conference room guests F&B
- Maintaining Coffee Machine and keeping cups supplied and tidy.
- Shop/Merchandise sales, reactive and proactive.
- Maintaining a clear and clean environment.
- Weekly cleaning schedule of the centre.
- Managing and maintaining instructor schedules.
- Proactive outbound calls to guests to assist them to make their complimentary bookings.

We offer a competitive hourly rate reviewable after successful probation period with 28 days Holiday (Pro-Rata). There is a company Pension Scheme and a Uniform will be supplied

We are based just outside Honiton with ample parking and a brand new reception and conferencing facility. This is an exciting time to join a Premium brand as the business grows.

Applications close on 12th May 2023

**Job Type**: Part-time
Part-time hours: 8-24 per week

**Salary**: £85.00-£100.00 per day

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Honiton, EX14 3NU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 12/05/2023
Expected start date: 05/06/2023

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