Digital Health Champion

2 months ago

London, United Kingdom West London NHS Trust Full time

An exciting opportunity has arisen for the post of Digital Health Champion to support access and the roll out of Digital equipment to vulnerable individuals and across communities. The post holder will work as part of the NHS Charities Together Project ‘Powering Recovery’ to support the coordination, development and promotion of the funded project within West London NHS Trust.

The post holder will support the Manager to ensure all activity is aligned to the outcomes of the Powering Recovery project as developed and delivered by West London NHS Trust in partnership with the Third Sector in Ealing.

The project will specifically focus on the role of technology and digital enablement and providing infrastructure support to groups and patients in line with KPI and service targets.

This post is an exciting opportunity to work within a team that are striving to improve and promote patient wellbeing and experience through the use of technology to support interventions.
- Support the identification of patients who currently do not use digital channels for healthcare access
- Work with patients to improve digital inclusion
- Work with partner organizations and stakeholders to promote digital inclusion
- Coordinate the development and revision of the service plan
- Develop and implement working policies and protocols for the service
- Manage the loan process of Trust technology devices
- Support individual patients with their technology needs
- Work with groups to improve their service delivery by increasing their digital capacity
- Collate and analyse monitoring and evaluation data, assist in regular evaluation of the project
- Prepare, present and lead training and online workshops
- Supply information for funder monitoring reports
- Develop strong working relationships with Trust departments, external agencies/organisations both in the voluntary and public sectors
- Incrementally increase the uptake of technology by patients on the project and report activity
- Liaise with the Communications Team to co-ordinate publicity relating to the project within the Trust and ensure that the project is positively promoted
- Develop strong working relationships with members of the team, and attend team meetings where appropriate
- Contribute to a positive unit culture and to model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes

West London NHS Trust is one of the most diverse providers of mental and physical health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We are rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Covid-19 vaccination is a condition of employment for this role, unless an exemption applies. The successful applicant may have contact with vulnerable service users and we will therefore seek proof of being fully vaccinated during the recruitment process.

If you are interested in finding out more about this role please review the job description and person specification attached to this post.

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