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Junior Business Engagement Executive

4 months ago


Manchester, United Kingdom Quooker UK Ltd Full time

We are looking for an enthusiastic Junior Business Engagement Executive to join us at our Quooker UK HQ in Manchester, helping to drive forward our dealer engagement strategy. As a Junior Business Engagement Executive at Quooker UK you will manage relationships with our existing dealers, acting as a trusted advisor while seeking out opportunities for expansion. Your core objectives will be to nurture and grow the existing relationships with our dealers.

As part of your role as Junior Business Engagement Executive you will be expected to conduct data analysis to identify trends and devise strategies to improve our processes and make us more efficient in our working. You will receive full training and a structured career path whilst working in a fun and supportive environment to ensure you reach your full potential whilst supporting our dealers at the same time. We’re looking for data driven, customer centric individuals who enjoy building long lasting relationships.

Your key responsibilities will include, but not be limited to:

- Effectively build and nurture relationships with an existing account base by liaising frequently with your dealers, providing follow ups and supporting materials for all meetings
- Maximise growth of your accounts through existing business
- Contributing to the growth of Quooker UK, in relation to profitability and brand awareness/reputation through the development of existing relationships
- The ability to lead conversations with dealers and move relationships forward with clear objective setting and timely follow up actions, prioritising dealer needs and business goals
- Educate dealers on the Quooker offering and product portfolio, becoming an expert in existing products and future product roadmaps, carrying out training where necessary

**About you**
- Highly organised and able to prioritise tasks in a busy environment with a proactive, autonomous attitude whilst also being a team player with a collaborative mindset
- Strong communication skills, with a focus on building long lasting relationships
- Excellent time management skills, managing resources and workload effectively
- Innovative with the confidence to put ideas forward and create a clear execution strategy
- Analytically thinking, with the ability to dissect data and identify trends to improve existing processes
- Previous account management/sales experience advantageous but not required

**About Quooker**

Quooker: the world's first and only true 100 degrees boiling water tap that immediately dispenses boiling water, filtered chilled and sparkling water. Tap on the worktop, tank underneath. A 100% Dutch invention taking over the world.

Quooker have operated in the UK since 2006 when our journey began, as we were tasked with creating the concept of boiling water on tap in the UK. Today we are a company with over 120 employees, and we have installed over 400,000 Quookers. We have over 5,000 Quooker dealers actively displaying and promoting our products across the UK and Ireland. Our business has been built on providing an exceptional service while keeping a very keen eye on customer satisfaction.

We have adopted a unique marketing strategy which ensures over 20 million people see Quooker in press and on TV every year, while our products also feature on numerous high-profile TV shows like MasterChef, Bake Off, Grand Designs and Saturday Kitchen

We strive to be world class and best in class at everything and anything we do, from offering unparalleled customer service to the highest employee satisfaction. These methods have enabled us to grow our business both in turnover and profit by over 1500% in 15 years.

**Company benefits**
- Competitive salary and bonus structure
- Free office lunch from Deliveroo
- Pet-friendly office
- Paid day off for your birthday
- Cycle to work scheme
- 28 days holiday including bank holidays
- Casual dress code
- Regular incentive rewards
- Employer pension contribution of up to 3%
- 50% Quooker discount
- Financial, physical, and mental wellbeing support with a comprehensive Employee Assistance Programme
- Great training and learning resources
- Regular team social events
- Free on-site parking

**Salary**: From £24,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: One location