Collections Advisor

1 month ago


Newcastle Upon Tyne, United Kingdom Appcastenterprise Full time

**Where**: North Tyneside (Cobalt Business Park)

**Full time**: Permanent - 37.5 hours per week

**Shifts**: Shifts will fall between Monday-Saturday 8-6, Sunday 9-5 - you will only work 1 in 3 weekends

**Salary**: £20,511 plus commission (taking you to around £23,000 per year)

**Hourly rate: **£10.52

**What's in it for you?**

**The Role**

Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do. Your role would be to receive calls from our customers that have fallen behind with their payments and you’ll help get things backon track. With an Empathetic Outlook, a can-do attitude and a great knack for problem solving, it’ll be down to you to listen to problems and help find solutions that ensures a happy outcome - making our customers relationships are stronger than ever and helpingus on our mission to become the best for service.

We are more than a **team** at EE; we are a **family**, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and **personal** service every single time.

**Your Future With Us**

We are **passionate** about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Our **Aspire** programme is just one example of how we can help you move your **career** forwards, and if you’d like to know more just ask

**Wondering If You’re What We’re Looking For?**

We believe in a completely **personal** environment, where you’re treated like you want to be treated. We’re **committed** to working together to build a **community** where everyone feels they belong. Whatever your **age**, **race**, **sexuality**, **disability**, **religion** or **gender**identity**,we recognise and **celebrate** our differences and embrace **diversity** at all levels. Everyone is **welcome** at EE.

**What's in it for you?**
- On target earning of 15% on top of a base salary of £20,511 (this could take your salary to £23.8k/ year*)


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