Customer Service Advisor

3 days ago


Peterlee, United Kingdom Pertemps Manchester Full time

**Customer Service Advisor**
**Peterlee**
Package up to £23k depending on experience, including;
- competitive salary
- monthly bonus scheme
- tax-free £500 success bonus on passing probation

Are you looking for a career in Customer Services with a leading employer offering full training, excellent benefits, and genuine opportunities to progress?
Do you have a passion for heling people, building relationships and enjoy working in a busy phone-based environment?
Pertemps are excited to be recruiting for permanent Customer Service Advisors on a Full and Part Time basis:
**Main duties include**:

- Answering a high volume of inbound customer calls
- Taking details, offering support, and providing updates
- Maintaining an internal system with customer records
- Achieve quality and service levels, build relationships, and achieve the best outcome possible
- Use your initiative to solve problems and queries in a professional manner

**Hours**:
Part time:

20-30 hours per week across 3 or 4 days between 8am-7pm
Full time:

- 37.5 hours per week, 5 days out of 6, between 7am and 9:30pm
**Benefits include**:

- Personal development and opportunities to progress
- 30 days holiday, increasing with service
- 3% employer pension contributions
- Free onsite parking
- Performance related bonus
- Save-as-you-earn scheme
- Free life assurance
- High street retail and company discounts
- 24/7 Employee Assistance Programme
- Free onsite vending machines

**Interested? Click to apply



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