Customer Service Associate

3 weeks ago


Huddersfield, United Kingdom TRCGroup Full time

**Customer Service Advisor - HD2**

**£22,000 Basic + Benefits**

**22 days hols + Bank Holidays + Free Onsite Parking + High Street/Tech Discounts + Pension Contribution + MORE**

**The Company**
Our client is a market leading independent organisation specialising in the provision of solutions across all aspects of the automotive industry. Our client specialises in outsourced vehicle manufacturer paint and body management services, whilst providing outstanding levels of customer satisfaction and top quality repairs. Due to the business growth, there is a multitude of opportunities for progression and development within the business at this moment in time. If you are looking for your next career move then this may be the right position for you.

**The Role**
They say it’s good to talk - and we couldn’t agree more. As a pivotal role in our call centre, you’ll help to find an individual solution for customers by understanding their individual needs, helping them find the right way forward.
- A Customer Service Advisor is responsible for converting all accident assistance related enquiries into repair opportunities and subsequently deploying to the most suitable repairer and/or mobility provider in accordance with business and client requirements and SLAs.
- Selling the features and benefits of accident assistance programmes to customers.
- Ensuring all accident management claims are managed efficiently and effectively to completion.
- Adherence to Customer Service Advisor best practice guidance.
- Delivering excellent customer service and satisfaction at all times.
- Effective liaison with other departments in the business.
- To assess problems and judge when to pass complex queries on to colleagues or managers.
- Undertaking general claims tasks and administration as required.
- You MUST have a solid track record with one of your most recent roles - we are looking for people who want a career not just a job
- Your personality will portray the following attributes: excellent attitude and work ethic, charisma, and the ability to show genuine commitment to all aspects of work.
- You must be tenacious, driven, and have the desire to work in a people centric environment.
- Knowledge of the insurance industry is desirable but not essential

**VARIOUS POSITIONS ARE AVAILABLE**

**About TRCGroup**:



  • Huddersfield, United Kingdom TRCGroup Full time

    **Customer Service Advisor - HD2** - ** £22,000 Basic + Benefits**: - ** 22 days hols + Bank Holidays + Free Onsite Parking + High Street/Tech Discounts + Pension Contribution + MORE** **The Company** Our client is a market leading independent organisation specialising in the provision of solutions across all aspects of the automotive industry. Our client...


  • Huddersfield, United Kingdom Kirklees Council Full time

    **We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...

  • Customer Service

    2 months ago


    Huddersfield, United Kingdom Search Consultancy Full time

    Temp Customer Service - Huddersfield £10.13 per hour Are you looking to start a career in customer service? If you said yes, then this is the perfect job for you! We're looking for Customer Service Advisors for one of our well-known clients in Huddersfield. You don't need any call centre experience, just a great telephone manner, confidence and a...


  • Huddersfield, United Kingdom Footprint Recycling Full time

    **Customer Service Job Description** Footprint Recycling is a busy environmental consulting and waste management business based in Holmfirth. We are looking for an out-going person to join our customer service team. **Customer Service Representative Job Purpose**: Contribute to a growing sales team with great customer service and the ability to meet the...


  • Huddersfield, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are working with an exciting organisation in Huddersfield, who are looking for a Full Time Customer Service Representative. This is a fantastic chance to work with a very motivated team, earn regular bonuses and progress within the company. **Client Details** Page Personnel are working with an exciting organisation in Huddersfield, who are...


  • Huddersfield, United Kingdom Abaris International Ltd Full time

    **_Customer Service Administrator _** **Job Specification** - Customer Services - To be first point of contact for customer service calls. - Customer queries - specifically re lead times from suppliers and delivery lead times. This will involve liaison with the Stock Controller - Assist with order processing for all customer streams. Being involved at all...


  • Huddersfield, United Kingdom Page Personnel - UK Full time

    New Full time Customer Sales Representative Role Based in Huddersfield - Opportunity to Join a Motivated Team with Excellent Bonus and Progression **About Our Client**: Page Personnel are working with an exciting organisation in Huddersfield, who are looking for a Full Time Customer Service Representative. This is a fantastic chance to work with a very...


  • Huddersfield, United Kingdom TRCGroup Full time

    **Previous Insurance work OR Customer service advisor experience is essential** - A Customer Service Advisor is responsible for converting all accident assistance related enquiries into repair opportunities and subsequently deploying to the most suitable repairer and/or mobility provider in accordance with business and client requirements and SLAs. - It is...


  • Huddersfield, United Kingdom Kirklees Active Leisure Full time

    **This position is based at Huddersfield Leisure Centre (HD1 4BP)** **Hours on a rota basis include Monday to Friday 9am to 6pm and Saturdays from 9am - 12pm twice per month** **About Us -** Kirklees Active Leisure (KAL) is one of the most progressive Leisure Trusts in the UK and we're very proud of our achievements! We're continually developing...


  • Huddersfield, United Kingdom Auxillis Full time

    **Salary**: £26,149 pa + bonus up to £1,307 pa **Weekly Hours**: 42.5 hours per week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to...


  • Huddersfield, United Kingdom Morgan King Full time

    Looking for a fulfilling leadership role? Join our vibrant team as a Customer Service Manager for our esteemed manufacturing client in Huddersfield!I'm on the hunt for a proactive individual who can spearhead exceptional customer service initiatives, ensuring that orders are processed promptly and accurately while also optimising their operational processes...


  • Huddersfield, United Kingdom Morgan King Full time

    Looking for a fulfilling leadership role? Join our vibrant team as a Customer Service Manager for our esteemed manufacturing client in Huddersfield!I'm on the hunt for a proactive individual who can spearhead exceptional customer service initiatives, ensuring that orders are processed promptly and accurately while also optimising their operational processes...


  • Huddersfield, United Kingdom KELTEK Recruitment Full time

    KELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the central Huddersfield area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and...


  • Huddersfield, United Kingdom Avant Repair Network Full time

    Customer Service Advisor - Permanent and Temporary roles available. This is an exciting time to join Avant at our growing Repair Network Customer Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary basis with excellent benefits and competitive salary. The main responsibilities for the Customer...


  • Huddersfield, United Kingdom Avant Consult Ltd Full time

    Customer Service Advisor This is an exciting time to join Avant at our growing Repair Network Customer Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary basis with excellent benefits and competitive salary. The main responsibilities for the Customer Service Advisor are as follows: - Handling...


  • Huddersfield, United Kingdom Avant Repair Network Full time

    Customer Service Advisor - Permanent and Temporary roles available with immediate start for those who are available. This is an exciting time to join Avant at our growing Repair Network Claims Centre. We are recruiting for Customer Service Advisors with roles being offered on a permanent and temporary to permanent basis with a competitive salary and...


  • Huddersfield, United Kingdom The New Homes Group Full time

    **Job Title: Customer Service Adviser.** **Location**: Office based full time in Wakefield, West Yorkshire. **Salary**: £24,000 Basic. **Working Hours**: 40 Hours per week, working a 5 day working week, with a rolling 4 week rotating rota which will include early and late starts and a requirement to work every other weekend which forms part of the 4 week...


  • Huddersfield, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are working with an industry leading organisation in Central Huddersfield, who are looking for a Full Time Customer Service Advisor. This is a fantastic chance to build a career with a globally recognised company that offer 4 Days on 4 Daysoff Shift Patterns and competitive salary and bonus structures. **Client Details** Page Personnel are...


  • Huddersfield, United Kingdom Page Personnel - UK Full time

    New Full time Customer Service Administrator Role Based in Huddersfield - Working with a Nationally Recognized Company with Progression Opportunities **About Our Client**: Page Personnel are working with an industry leading organisation in Central Huddersfield, who are looking for a Full Time Customer Service Administrator. This is a fantastic chance to...


  • Huddersfield, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are working with an industry leading organisation in Central Huddersfield, who are looking for a Full Time Customer Service Administrator. This is a fantastic chance to build a career with a globally recognised company that offer 4 Days on4 Days off Shift Patterns and competitive salary and bonus structures. **Client Details** Page Personnel...