Care Navigator/medical Receptionist

2 weeks ago


Liverpool, United Kingdom Storrsdale Medical Centre Full time

We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

Medical Receptionist Responsibilities:

- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timeously.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.

Medical Receptionist Requirements:

- GCSE or above qualifications.
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and IT skills.
- Passionate about healthcare excellence.

**Job Types**: Part-time, Permanent

**Salary**: £10.42-£12.50 per hour

Expected hours: 16 - 20 per week

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 20/03/2024
Reference ID: SMC/2023


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