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Sales Administrator

1 month ago

Sittingbourne, United Kingdom BSB Engineering Services Ltd Full time

**Core values**

BSB seeks to recruit individuals who can endorse our core values and strive towards achieving the Company mission statement.

**Values**
- Manufacturing Excellence
- Achieving Compliance
- Innovation in Design
- Caring for Employee Needs
- Outstanding Customer Service

**Mission statement**
- ‘Manufacturing competitively priced, high quality, ventilation and fire protection products’_

We are currently looking for a sales administrator to join our sales office, liaising with both internal and external clients, you will be responsible for the processing of customer enquiries and providing excellent customer service.

**Please note this role will be moving to Aylesford later in 2024**

**KEY RESPONSIBILITIES OF ROLE**:

- Handling enquiries, establishing customer’s requirements and providing accurate quotations within company timescales.
- Planning customer orders, ensuring requirements, timescale and specifications are understood and communicated effectively with both production and the customer.
- Generating required manufacturing paperwork such as works orders, route cards and despatch sheets.
- Tracking customer orders through to completion ensuring these are processed on time, collating completed work orders and invoicing customers.
- Arranging and managing of customer deliveries and providing cover where necessary to the transport department.

**EXPERIENCE/SKILLS REQUIRED WITHIN ROLE**:

- Experience of working in an administrative role (Engineering industry preferred).
- Excellent communication skills with a mature customer focus.
- Proven experience of delivering a high level of customer service.
- Strong IT skills including Microsoft Office packages such as Word and Excel.
- Proven ability to work accurately at pace, with the ability to prioritise workload.
- A ‘can do’ flexible attitude, with the ability to work independently or as part of a team.

**TRAINING/DEVELOPMENT**:
In order to ensure that you are able to meet these requirements, training will be given in line with business objectives.

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Discounted or free food
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- administration: 1 year (required)

Work Location: In person

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