Licencing Administration
3 weeks ago
Fantastic opportunity for a **Licensing Administrator**
**Role Overview**:
To provide effective and efficient administration support for taxi and private hire driver, operator and vehicle licensing functions within the department.
**Key Information**:
- **Hourly Rate**:£14.72 PAYE
- **Location**: Stratford (Fully office based)
- **Start Date**: ASAP
- **Hours**:Full Time
- **Contract Duration**: 6 -12 months (view to extend)
**Role Overview**:
- Delivery of appropriate business support processes within the relevant licensing team. For example, opening, logging and scanning post received by the customer contract centre and allocating the correspondence to the correct team within the licensing team.Also, the accurate recording and processing of enquiries and complaints received through all channels.
- Providing efficient and effective responses to telephone enquiries through an organised rota within the customer contact centre ensuring all customer calls are answered and dealt with professionally and in a timely manner.
- Additional duties as defined by the licensing Team Leaders, the Licensing Managers or Head of Licensing.
**Experience**:
- Strong administration background
- Microsoft Excel
- Strong Communications background
- Excellent telephone manner
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