Service Advisor

4 weeks ago

Exeter, United Kingdom Snows Group Full time

**Location**

Exeter

**Region**

Devon

**Category**

Toyota - Exeter (STE)

(Service)

**Vacancy Type**

Permanent/Full Time

**Salary**

OTE £32000

**Job Summary**

**The Driving Spirit**

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a **Service Advisor** to join our fantastic **Toyota** based in **Exeter**.

**Your day**

As a Service Advisor you will be the focal point for customers requiring advice, servicing, and repairs to their vehicles. You will also manage the flow of information between the workshop and the customer, always delivering excellent customer service.

Your day will include:

- Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
- Initiating documentation and maintaining customer records and follow up systems.
- Providing customers with estimates, and notifying customer’s promptly when the work is complete.
- Ensuring that all jobs passed for warranty/goodwill submissions are accurately invoiced and costed.
- Preparing and presenting accurate invoices to customer in order to obtain payment in line with company procedures.
- Monitoring progress of jobs in the workshop and advising service reception of any delays or issues.
- Providing guidance and advise on mechanical and diagnostic queries as requested by Technicians.

**Have you got what it takes?**
- Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- PC/ Web literate.
- Full clean driving licence.
- Retail automotive service experience preferred.

**What is in it for you?**
- Highly competitive salary and bonus scheme with use of company car.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary. (Pro rata for part time employees).
- Birthday day off
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- Health Shield.
- BEN - Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.

**Hours of work**:
Mon - Fri 08.00 - 17.30pm (1 hour for lunch)

Saturdays 08.30 - 13.00 (1 in 3 rota)

  • Service Advisor

    2 weeks ago

    Exeter, United Kingdom Octane Recruitment Full time

    Service Advisor -Exeter Salary: £27k basic + BONUS (Earning potential £37k) Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm Ref: OC17643 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My client is part of a large dealer franchise that represents some fantastic brands....

  • Service Advisor

    2 weeks ago

    Exeter, United Kingdom Octane Recruitment Full time

    Service Advisor -ExeterSalary: £27k basic + BONUS (Earning potential £37k)Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm Ref: OC17643We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My client is part of a large dealer franchise that represents some fantastic brands. This role...

  • Service Advisor

    4 days ago

    Exeter, United Kingdom Perfect Placement Uk Ltd Full time

    **Service Advisor inExeter.** Are you an experienced Service Advisor in Exeter? Are you looking for a new role as a Service Advisor in Exeter? Working as part of a team you will be responsible for booking in Vehicles for scheduled maintenance and services as well as repair and warranty work. You will be expected to sell Service Plans, additional work and...

  • Service Advisor

    2 weeks ago

    Exeter, United Kingdom Octane Recruitment Full time

    Service Advisor -ExeterSalary: 27k basic + BONUS (Earning potential 37k)Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm Ref: OC17643We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a...

  • Service Advisor

    2 weeks ago

    Exeter, Devon, United Kingdom Octane Recruitment Full time

    Service Advisor -ExeterSalary: 27k basic + BONUS (Earning potential 37k)Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm Ref: OC17643We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £23,500 + Bonus Location - Exeter Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to all...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Yeomans Limited Full time

    **Service Advisor - Yeomans Škoda Exeter** Are you a driven, enthusiastic and motivated Service Advisor? Do you thrive in a fast-paced environment? Can you deliver world class customer service? Would you like the opportunity to work for a family owned business? We are looking to recruit a Service Advisor for our Service Department at Yeomans Škoda, in...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Yeomans Limited Full time

    Service Advisor - Yeomans Van Centre Exeter Are you a driven, enthusiastic and motivated Service Advisor? Do you thrive in a fast-paced environment? Can you deliver world class customer service? Would you like the opportunity to work for a family owned business? Due to a recent relocation to a bigger site we are looking to recruit a Service Advisor for our...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Pendragon Full time

    **Service Advisor** **CarStore Exeter** **Salary of £23,218 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Yeomans Limited Full time

    Service Advisor - Yeomans Skoda Exeter- We are currently looking for a highly motivated Service Advisor to join our growing team at Yeomans Skoda Exeter.- At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers'...

  • Service Advisor

    7 days ago

    Exeter, United Kingdom Vertu Motors Full time

    **About us** Here at Bristol Street Motors Peugeot Exeter, we have a fantastic opportunity for an individual to join our team as a Service Advisor. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a basic salary of £26,142 with an OTE of £27,942! **About the...

  • Service Advisor

    7 days ago

    Exeter, United Kingdom Vertu Motors Full time

    **About us** Here at Bristol Street Motors Peugeot Exeter, we have a fantastic opportunity for an individual to join our team as a Service Advisor. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a competitive basic salary with an OTE of £27,942! **About the...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Vertu Motors Full time

    **About us** Here at Vertu Land Rover Exeter, we have a fantastic opportunity for an individual to join our team as a Service Advisor. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a competitive basic salary with an OTE of £27,779! **About the Role** The...

  • Service Advisor

    6 days ago

    Exeter, Devon, United Kingdom Octane Recruitment Full time

    Salary: 27k basic + BONUS (Earning potential 37k) Hours: Monday - Friday, 8am-6pm, Every other saturday morning - 8am - 1pm Ref: OC17643 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Exeter. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service...

  • Service Advisor

    3 days ago

    Exeter, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Peugeot Exeter** Here at Bristol Street Motors Peugeot Exeter, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary...

  • Service Advisor

    4 weeks ago

    Exeter, United Kingdom Vertu Motors Full time

    Vertu Land Rover Exeter Here at Vertu Land Rover Exeter, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary plus company benefits. The...

  • Service Advisor

    3 weeks ago

    Exeter, Devon, United Kingdom Institute of the Motor Industry. limited Full time

    Find jobs in the automotive retail industry Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution,We are looking to recruit a Service...

  • Service Advisor

    3 weeks ago

    Exeter, Devon, United Kingdom KPI People Full time

    Temporary Service Advisor - Exeter -£14 - £15 Per Hour - No Saturdays - Immediate Start - Weekly Pay - Our client, a busy franchised dealership, in Exeter has the requirement for an experienced Service Advisor to join their highly successful Aftersales team on a Temporary basis. Responsibilities: Meet and Greet Customers Explain to customers the work...

  • Renault Service Advisor

    4 weeks ago

    Exeter, United Kingdom Vertu Motors Full time

    **About us** Here at Bristol Street Motors Renault Exeter, we have a fantastic opportunity for an individual to join our team as a Service Advisor. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a basic salary of £27,500 with an OTE of £30,000 plus excellent...

  • Service Advisor

    7 days ago

    Exeter, United Kingdom Scania Full time

    **Service Advisor** **Working Hours: Monday - Friday 08:00 - 18:00 and 2 in 4 Saturdays** **Salary: Starting from £24,000 **PLUS BONUS**, **PLUS EXCELLENT BENEFIT PACKAGE** Do you take pride in delivering excellent customer service skills? We are looking for an individual who is motivated and proactive to fulfil the exciting role as a Service Advisor in...