Customer Service Advisor

1 month ago


Stevenage, United Kingdom Tate Full time

**Customer Service Advisor
£11.18 per hour
Stevenage
Full time
3 months, likely to extend.**

We have an exciting opportunity working for a local authority as a Customer Service Advisor, specifically within their Finance and Care Payments teams.

You must have excellent customer service and be a confident communicator over the telephone. Ideally, you will have experience in basic financial processes and can effectively and accurately navigate various databases.

**Main Responsibilities**:

- Contacting customer regarding outstanding payments
- Reconciling Customer Accounts
- Resolution of Invoice Queries
- Liaising with Customers and Internal Departments to resolve Invoice Queries

**Skills and Experience**:

- Excellent communication skills both verbal and written.
- Attention to detail (essential)
- Experience in Credit Control or relevant qualification (preferable)
- Excellent knowledge of Microsoft Excel (V-lookups, preferable)
- Working knowledge of SAP (preferable)

Tate is acting as an Employment Business in relation to this vacancy.



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