Customer Service

5 months ago

Oban, United Kingdom Royal Bank of Scotland Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Oban
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£23,400 per year (pro rata for hours worked)

You’ll join on a competitive salary of £23,400 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

  • Customer Service Representative

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Oban store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and contributing to a positive...

  • Customer Service Representative

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Oban store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and contributing to a positive...

  • Customer Service Representative

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Oban store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Oban store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in our Oban store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and contributing to a positive and...

  • Customer Service Representative

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in our Oban store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and contributing to a positive and...

  • Customer Service Advisor

    5 months ago

    Oban, United Kingdom Jewson Builders Merchants Full time

    Are you based in the **Oban** area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along...

  • Customer Service Advisor

    5 months ago

    Oban, United Kingdom Jewson Builders Merchants Full time

    Are you based in the **Oban** area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along...

  • Customer Service Representative

    3 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team in Oban. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and resolving...

  • Customer Service Representative

    2 days ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team in Oban. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and serving them...

  • Seasonal Branch Assistant

    3 weeks ago

    Oban, Argyll and Bute, United Kingdom Booker Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Branch Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience.Main Responsibilities Provide excellent customer service and...

  • Seasonal Branch Assistant

    3 days ago

    Oban, Argyll and Bute, United Kingdom Booker Group Full time

    About this roleWe are seeking a dynamic and customer-focused individual to join our team as a Seasonal Branch Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a high level of product availability, and ensuring a seamless shopping experience for our customers.Main ResponsibilitiesKey...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom M&S Full time

    **Summary** working pattern 14:00 - 18:30 5 Days per week including weekends **All the details** working pattern 14:00 - 18:30 5 Days per week including weekends **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom M&S Full time

    **Summary** Week1 Mon and Tues - 03:45-11:45 Thurs/Fri and Sat - 03:45- 11:45 Week 2 Sun and Mon - 03:45 - 11:45 Wed/Thurs and Fri - 03:45 - 11:45 **All the details** **Week1** Mon and Tues - 03:45-11:45 Thurs/Fri and Sat - 03:45- 11:45 **Week 2** Sun and Mon - 03:45 - 11:45 Wed/Thurs and Fri - 03:45 - 11:45 **APPLICANTS MUST BE OVER 18 YEARS OF...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom Lidl Full time

    Seasonal Summary £12.40 - £13.00 per hour | 10-20 hour contract | Various shifts |30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom Lidl Full time

    10 to 30 hours, Seasonal Contract Summary £11.40 up to £12.30 per hour. This isn’t stacking shelves. This is feeding families. Join us in feeding the nation, on a 6 - 12 week contract. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom Lidl in Deutschland Full time

    Summary £12.40 - £13.00 per hour | 10-20 hour contract | Various shifts |30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom Marks & Spencer Full time

    **Working Pattern** Sun: 0600-1000 Wed: 0600-1000 Thurs: 0600-1000 Fri: 0600-1000 Sat: 0600-1000 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...

  • Customer Assistant

    5 months ago

    Oban, United Kingdom Marks & Spencer Full time

    **Working Pattern** Sun: 1430-1930 Thurs: 1630-2130 Fri: 1630-2130 Sat: 1630-2130 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

  • Customer Delivery Driver

    4 weeks ago

    Oban, Argyll and Bute, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their shopping in a timely and efficient manner.Key ResponsibilitiesDeliver customer shopping trips...