Veterinary Client Care Team Member

6 months ago


Christchurch, United Kingdom Priory Veterinary Group Full time

Priory Veterinary Group is a busy, independent vet practice with a Hospital in Christchurch, and branches in Highcliffe and Bransgore. We have been helping the local community's pets for over 50 years and are currently looking for someone to join our client care team who is passionate about providing exceptional standards of care to pets and their owners.

Our amazing client care team are on the front line of caring for our loyal owners and their lovely pets on a daily basis. We are looking for someone who cares about helping pet owners, being able to approach their concerns with empathy and understanding while also chatting about pets and handing out treats Ideal previous experience would include customer facing service roles and experience of a veterinary/medical environment would be an added bonus but not mandatory as full training will be provided.

The role will include variable shifts, including some Saturdays and will be based at our Christchurch Hospital but may also include shifts at Highcliffe and Bransgore. We anticipate the role to entail ~ 25hrs per week over 4-5 days. Salary from £11.50/hr depending on experience.

**Benefits**:

- Generous employee pet discount, - Company pension, - Sick pay, - Health cash plan, - On-site parking, - Company events/ welfare benefits - regular fruit baskets, welfare days with a visiting masseuse, social tennis evenings, and fish and chips on the beach are just a few examples of our efforts to make our team feel appreciated, - Daily variation in tasks due to the dynamic nature of the role, - Stimulating and lively work environment fostering continuous learning and growth.

Please note this role is within the client care team. The nursing team is separate and we advertise those roles separately. This role is client facing, supporting pet owners within the veterinary environment.

**Job Types**: Part-time, Permanent

**Salary**: From £11.50 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person



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