Veterinary Receptionist

We are an independent family-owned small animal and exotics practice located in Christchurch, Dorset, and are looking for TWO additional part time members for our Client Care team - these are both 12 month maternity cover positions.

We are a practice that truly believes in personal, individualised patient and client care. We know and care about our clients, and their pets are the core of our practice and at the heart of everything we do, so we are above all looking for a person who fits within our ethos.

We are a registered ISFM Cat Friendly practice, and also a Fear Free practice. Fear Free training is mandatory and will be paid for by the practice.

You need to have exceptional people skills - friendly, enthusiastic and compassionate, able to handle emotional situations and busy shifts. You need to be organised, calm in a crisis, and able to multi-task. You will be the first person our clients and pets meet when they contact or enter the clinic, and you need to make them feel welcome, build a relationship with them, and be able to provide help and support at all times.

Prior veterinary experience is preferred, but not essential - we are looking for the right person to fit within our practice culture, and training will be provided. Please note that this is NOT a trainee nurse position or a pathway to a veterinary nurse apprenticeship, we are specifically looking for a team member who enjoys and recognises the importance of the reception/client care role within the team.

These are part time, temporary, 12 month maternity cover positions. The hours required would be 25 hours per week, split into 5 x 5h shifts Mon-Fri, variable starts between 8am and 7:30pm (with 3 shifts per week being 7:30pm finishes, can be more if you have a preference for evening shifts), and 1 in 4 Saturday mornings (8am-12:30pm). The Saturdays would be in addition to the 25h/week.

Benefits include 5 weeks of annual leave plus bank holidays pro-rata, and discounted veterinary services for your own pets. Uniform is provided.

The starting date is in end July/beginning of August.

Thank you all for your interest

**Job Types**: Part-time, Temporary contract
Contract length: 12 months

Pay: £11.50 per hour

Expected hours: 26 per week

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: Veterinary Receptionist, part time