Process and Quality Specialist

2 months ago

London, United Kingdom UBS Full time

United Kingdom
- Business management, administration and support
- Global Wealth Management

**Job Reference #**
- 274481BR

**City**
- London

**Job Type**
- Full Time

**Your role**
- Do you like to work with a wide variety of people, keen on helping educate others and are organized and enthusiastic?
- We’re looking for a PQS to:
- support the Global Family & Institutional Wealth UK (GFIW UK) business to manage their control framework by completing control reviews on a monthly basis and assist the Client Advisors with training on the relevant risk and process topics to support excellent risk management
- be a point-of-entry contact for queries about regulations, processes, tools and risk related issues
- monitor risk reports, flag relevant issues to the team, find solutions and escalate if necessary
- identify, evaluate and implement process improvements/remediation projects
- collaborate closely with client advisors, assistants, desk heads, and all other internal departments to aid client service or create efficiency

**Your team**
- You’ll be working within the Wealth Management business in London, providing support to the GFIW UK business. As a process and quality specialist, you’ll play an important role in supporting the business when it comes to risk, process and tool knowledge, supporting them in all risk reporting information and MRT requirements, as well as supporting wider business and cross segment project and remediation work.
- Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

**Your expertise**
- financial services experience, ideally dealing with risk topics and/or front office support
- banking related education (apprenticeship, traineeship or a bachelor’s degree)
- excellent knowledge of wealth management offerings, products and processes
- disciplined, with a focus on detail and good knowledge of Microsoft product
- organized and able to run small projects, and get tasks done on time
- good written and verbal communication skills

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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