Process Specialist

3 weeks ago

London, United Kingdom Munich Re Specialty Group Full time

Process Specialist

**Company**
Munich Re Specialty Group
**Location**
London, United Kingdom

At Munich Re Specialty Group (MRSG), individuality and intellectual curiosity is a key driver for our success and innovation. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building a strong and inclusive culture where everyone is welcomed and valued for their “own expression of self-identity”.

**About us**

MRSG is part of the Munich Re group. We are known for our dedication to excellence and quality of service provision across both primary and reinsurance.

As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Singapore, Labuan and Dubai.

Our group of companies provide solutions covering Casualty, Marine & Cargo, Green Solutions, Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. Our purpose is to inspire our clients and people with the confidence and freedom to explore, create and build to enable people and businesses to thrive.

We are looking to employ a Process Specialist to be based in London and to work with us on a full-time basis.

If you’d like to work within an energetic and collaborative team atmosphere where you can make difference, we’d love to hear from you.

**The Role**

You will create and document the As-IS and To-Be processes for the required business unit. Working with the divisional leadership to map out and create a blue print for different customer journeys in the insurance value chain. You will identify opportunities for process standardisation, simplification, task reallocation, automation and understand & document business requirements for IT development. This individual will manage change and continuous improvement to reduce process waste & risk for more efficient and effective ways of working.

**Responsibilities**
- Ensure all processes are documented as per the company methodology
- Understand the business objectives, responsibilities & processes to identify opportunities for process digitalization/automation or process waste reduction. Prioritise work based on effort and impact and manage initiatives through to conclusion
- Facilitate cross departmental change initiatives for process improvement. Lead projects that will increase process automation, facilitate task alignment to skill set, eliminate process waste and/or reduce process risk
- Assess and document process control effectiveness. Agree action plans for improvement & devise a reporting mechanism to demonstrate process risk status

Plus any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.

**What we are looking for**

**Key Skills & Experience**
- Ability to create visual representation of business journeys
- Solution and detail oriented with experience of process mapping and process improvement
- Strong analytical skills and the ability to derive suitable use cases to describe business requirements
- Understanding of process documentation systems
- Excellent stakeholder management and is engaging and personable in character

**Qualifications**
- Appropriate process skills based qualifications (e.g. Lean, or Six Sigma)
- Advanced insurance qualifications (or making significant progress towards them)

**Your career with us**

At MRSG, you’ll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more

**Diversity & Inclusion**

Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all.
- Working together, we are an employer of choice by building the workforce for today and the future._ _We make it happen. Together._

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