People Coordinator

1 month ago

London, United Kingdom First Global Management Services, Inc. Full time

**Building a Brand Starts with our Story**

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

The **People Coordinator** is responsible for efficiently and effectively executing the processes and tasks required to deliver an excellent employee experience.

The scope of the role is to support the local region and have additional broader regional responsibilities as directed. Ensuring collaboration with the wider global team and providing occasional support where needed. Work should be appropriately prioritized, completed on time and delivered with a strong customer focus.

**What You Would Get To Do**
- Execute all procedures relating to onboarding, employment changes and offboarding in an accurate and timely manner
- Draft letters and documentation to issue to employees
- Communicate in a positive and clear way with stakeholders, ensuring all interactions contribute to an excellent employee experience
- Review and respond to queries in the People Inbox regularly and in line with agreed timeframes.. Ensure that all messages are answered or escalated to appropriate contacts, providing updates on any likely delays
- Ensure all data is entered accurately and completely to appropriate systems in line with agreed timeframes
- Provide data and reporting for stakeholders where required and in line with confidentiality and restrictions
- Manage employee files in an accurate, timely and highly organized manner
- Assess the procedures followed on a continuous basis to provide feedback on improvement or opportunities to create efficiencies
- Collaborate with other departments to review and suggest improvements and efficiencies to internal processes involving People Operations activity
- Actively seek opportunities to support wider team members in project activity

**What We Are Looking For**
- Understanding of Human Resource principles, practices and procedures
- Awareness of employment legislation impacting terms and conditions in local region
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Excellent time management skills and ability to meet deadlines
- Strong focus on excellent customer service
- Strong sense of teamwork demonstrating cross-region collaboration
- Application of sound judgment and professionalism

**Education and Qualifications**
- Requires a minimum of one year of relevant work experience
- Proficiency in using MS Office, Google software, and BambooHR
- Proficient in English
- Hybrid role, in-office a minimum of 2 days a week

LI-CB1

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