Current jobs related to Customer Service Advisor - Salford - Bupa
-
Customer Service Advisor
16 hours ago
Salford, United Kingdom CV-Library Full timeWe’re recruiting for Customer Service Advisors to earn £24,756.00 per annum. Customer Service Advisor benefits: * Additional leave * Company events * On-site parking * Paid volunteer time * Transport links Training is included to prepare you for this role. Customer Service Advisor role: * Communicate with customers via phone,...
-
Customer Service Advisor
4 weeks ago
Salford, United Kingdom Back 2 Work Complete Training Full timeWe’re recruiting for Customer Service Advisors to earn £24,756.00 per annum.Customer Service Advisor benefits: * Additional leave * Company events * On-site parking * Paid volunteer time * Transport linksTraining is included to prepare you for this role.Customer Service Advisor role: * Communicate with customers via phone, email, and live chat * Analyse...
-
Customer Service Advisor
3 months ago
Salford, United Kingdom Page-Hired Full time**Customer Service Advisor - Salford, Manchester** - Excellent working patterns - Great work culture - 4 week temp role with the possibility of being made perm - Close to main transport links As a** Temporary Customer Service Advisor **you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a...
-
Customer Service Advisor
3 months ago
Salford, United Kingdom Hire-online Full timeWe’re recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175) **Customer Service Advisor benefits**: - 25 days holiday, increasing through length of service, with option to buy or sell - Bupa health insurance - An enhanced pension plan and life insurance - Monthly performance-based bonus of up to...
-
Customer Service Advisor
3 months ago
Salford, United Kingdom The Recruitment Source Full timeWe’re recruiting for Customer Service Advisors to earn £20,000 (+monthly performance-based bonus of up to £175) **Customer Service Advisor benefits**: - 25 days holiday, increasing through length of service, with option to buy or sell - Bupa health insurance - An enhanced pension plan and life insurance - Monthly performance-based bonus of up to...
-
Customer Service Advisor
4 months ago
Salford, United Kingdom Page Personnel Full timeOpportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established financial services business based in Salford, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their team. Our client offers great career progression, competitive...
-
Customer Service Advisor
4 months ago
Salford, United Kingdom The Rec Con Full time**Customer Service Advisor - Salford, Manchester** Up to 22,000 per annum 09:00am - 17:00pm (Monday to Friday) **The Role of Customer Service Advisor** - Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits - Proactive account management of customers alongside the...
-
Customer Service Advisor
4 months ago
Salford, United Kingdom Leaders Romans Group Full time**Job Title**: Customer Service Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm **Brand**: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes...
-
Customer Service Advisor
4 months ago
Salford, United Kingdom Leaders Romans Group Full time**Job Title**: Customer Service Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**: Base and Commission **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting periods of...
-
Customer Service Advisor
4 months ago
Salford, United Kingdom Leaders Romans Group Full time**Job Title**: Customer Advisor **Location**:Manchester **Brand**: Leaders Romans Group **Salary**:£25,000 OTE uncapped. **Hours**:Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu. **Brand**: LRG are an award-winning national property company, who are going through exciting periods of...
-
Customer Service Advisor
3 months ago
Salford, United Kingdom Distinct Consultancy Group Ltd Full time**Customer Service Advisor - £24,000k + Benefits - one of the UK's leading distributors of industrial automation and control products.** **The Company**: Our client is a market leading organisation who has been trading since 1978. Over an impressive period of sustained and continuous growth, they have grown to four customer service centres and employ over...
-
Customer Service Advisor
15 hours ago
Salford, United Kingdom CV-Library Full time£11.44 per hour Must be fully flexible Monday to Sunday 6am-10pm 35 hours per week with optional overtime Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and...
-
Customer Service Advisor
4 months ago
Salford, United Kingdom Complete Training Full time**Customer Service Advisor** **Job Type**; Full Time, Permanent **Location**:Salford **Salary**:£23,795.20 per annum **The Role** Customer Service & Claims Advisor bound calls from customers who are wanting to make a claim on their mobile phone insurance. **Key Responsibilities** - Handling inbound calls from customers wishing to make an insurance...
-
Customer Service Advisor
3 months ago
Salford, United Kingdom NOBUL RESOURCING SOLUTIONS LIMITED Full timeCustomer Service Advisor Salford Quays (Hybrid) £24,500 + Excellent benefits package A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity. This hybrid role combines home working with their incredible...
-
Customer Service Advisor
1 month ago
Salford, United Kingdom Nobul Resourcing Solutions Full timeCustomer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...
-
Customer Service Advisor
1 month ago
Salford, United Kingdom Nobul Resourcing Solutions Full timeCustomer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...
-
Customer Service Advisor
3 weeks ago
Salford, United Kingdom Nobul Resourcing Solutions Full timeCustomer Service AdvisorApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.Salford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an...
-
Customer Service Advisor
1 month ago
Salford, United Kingdom Nobul Resourcing Solutions Full timeCustomer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...
-
Customer Service Advisor
3 weeks ago
Salford, United Kingdom Nobul Resourcing Solutions Full timeCustomer Service AdvisorApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.Salford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an...
-
Customer Service Advisor
4 weeks ago
Salford, United Kingdom Nobul Resourcing Solutions Full timeCustomer Service AdvisorSalford Quays (Hybrid)£24,500 + Excellent benefits packageA global, industry leading business is recruiting for an Customer Service Advisor.The role is working for a progressive & forward-thinking organisation who can offer an outstanding long-term career opportunity.This hybrid role combines home working with their incredible...
Customer Service Advisor
4 months ago
*Customer Service Advisor - Salford Quays (M50 3SP)*
*£23,000 basic salary - potential to increase up to £26,000 in 18 months, dependant on individual performance*
*Hybrid working once competent in role*
*Permanent - Full time 37.5 hours per week*
*Shifts between 8am - 8pm Mon-Fri, 1 in 4 Saturdays 8am - 4pm*
*JOIN OUR HEALTHCARE HEROES*
Bupa is the UK’s biggest health insurance provider. We are a family of thousands. Brave, committed and compassionate people, all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We are pleased to say we are the Official Healthcare Partner to ParalympicsGB.
We have no shareholders to answer to; our customers are our sole focus. And we reinvest our profits into providing them with better healthcare, now and in the future.
*Why Bupa?*
Whether you’ve found your feet or are discovering a new path, welcome to a place that celebrates you. This isn’t where you've been, this is where you're going.
Our people are our biggest asset. So, we provide a package of benefits that supports them in finding a work-life balance to ensure their mental and physical wellbeing in our growing business.
As a Customer Service Advisor, you’ll enjoy an attractive range of benefits, including:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan, where Bupa double your contributions and life insurance
- Annual performance-based bonus
- Discounted access to My Gym Discounts, a flexible, monthly subscription service with live classes, fitness apps and 1-2-1 sessions
- My Bupa Extras - Exclusive discounts and cashback de
- Free local parking and access to a season ticket loan for public transport
- Hybrid working, giving you the freedom to maintain a great work-life balance
You will also have the opportunity to enrol onto our Customer Service Apprenticeship scheme. Which is a great way to gain industry-recognised qualifications, whether you’re taking the first steps in a new role, or you're ready to make your next move and need a further, advanced qualification. You could even gain a Master's degree.
*Your role*
As a Customer Service Advisor, you’ll be the first point of contact for our customers. That means you’ll be the ears and voice of Bupa. You’ll also need to be a friend, a trusted source of information and even a shoulder to cry on; touching the lives of strangers in an important way, every day.
Whether a customer is calling about a sprained ankle or a life-threatening illness, you will treat them with the same level of care and compassion.
And it won’t always be easy. You will need to authorise or decline treatment in line with policy coverage. But, with the right balance of empathy and resilience, you can build a great career.
We support your ambitions and as a large business we offer different career paths inside and outside of the contact centre if you have the willingness to learn and grow.
*What you’ll do*
- Support customer enquiries through both inbound and outbound calls, ensuring each customer has a great experience
- Pre-authorise or decline treatment in line with Bupa policy coverage, responding with empathy at all times
- Accurately maintain our customer database, ensuring all conversations and outcomes are recorded
- Maintain high professional standards at all times and abide by all regulatory requirements
*What you’ll bring*
A successful Customer Service Advisor will need:
- Great listening and communication skills with the ability to respond with empathy
- A mix of flexibility and resilience to deal with a variety of enquiries
- Confidence using a PC and the ability to multitask
- An enthusiastic, positive attitude with a real desire to help others
*Diversity and Inclusion*
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process, to anyone that needs them.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Salford, M50 3SP
Reference ID: R1119377