Tefal Outlet Retail Store Supervisor

5 months ago


Portsmouth, United Kingdom GROUPE SEB UK LTD Full time

**Who are we?**

Whether you are a seasoned cook or someone who just dabbles in the kitchen -we are sure you will be familiar with our brands such as Tefal and Krups, & our partnership brands such as Nespresso. We produce everything from frying pans to coffee machines, from blenders to irons to air fryers. If you look around your kitchen, we’re sure you will be using at least one of our products We pride ourselves on creating exciting, innovative & sustainable products that make everyday life at home a little bit easier. To do this we invest a huge amount in R&D and in fact, our company, Groupe SEB, is a leader in the manufacturing of small domestic appliances and cookware across the globe, with a turnover in excess of 8b euros. With 33,000 employees worldwide, and 140 based in the UK & Ireland, we are proud to be recognised as a Best Workplace in the UK, a Best Workplace for Wellbeing, and a Best Workplace in Europe. Join our talented and motivated team of professionals to make us even stronger in the future.

**What can we offer you?**

A chance to join our wonderful retail team, advising customers and helping them decide which products are right for their needs. You will be part of a small, close-knit team who will support and help you to be the best you can be. If you love cooking or would love to learn more about cooking, you will thrive in our stores. We offer an excellent range of benefits including:

- a company pension, starting with a contribution of 6% salary
- a discretionary bonus scheme so you are rewarded for success
- a generous discount on our products so you can enjoy them at home as well
- life assurance
- 28 days holidays (including bank holidays)
- Paid sick pay after your probation
- private health
- dental
- Many discretionary perks such as Christmas meal, free product gifts etc

We provide you with training & development so that you can excel at what you do. If you are keen to progress with the Company we will support this too.

This position in Gunwharf Quays Outlet and is for 40 hours per week working 5 days over 7

**What will you be doing**

We aim to give the best experience for customers and create a store that runs like clockwork. In this way we can optimise sales & minimise costs and be successful as a business. To support this you will be
- Welcoming customers, creating a positive & vibrant environment in which to spend time
- Advise on all products giving detailed & correct information so that customers can make an informed choice
- Sell effectively and take an interest in the commercial objectives so that as a store we make targets
- Be competent in using the till & IT systems so that financial transactions are always correct & accurate
- Follow all procedures so that we maintain a safe & secure environment for all
- Contribute to stock taking in an accurate & efficient way
- All Retail Senior Sales positions play a role in maintaining the look & feel of the store day to day by cleaning, tidying, restocking, so environment is clean, tidy & fresh
- Actively help with merchandising so that our products are shown off to best effect
- Physically help with regular deliveries, unloading pallets and moving boxes to storage areas
- Support your team colleagues develop their knowledge & skills & support your Store Managers in any reasonable tasks

**What we ask of you**

You will ideally have some experience in retail or a customer facing role, but for a truly motivated person we will train you from scratch. You should be naturally friendly with a ready smile and a desire to listen to others. A love of cooking would be a real plus You will take pride in what you do and how you present yourself; You will be calm and resilient, able to cope with competing demands and many different tasks, as befits working in a busy store. You will be able to lift & carry boxes containing our products (air fryers / sets of pans for example) and will be able to spend your shift on your feet attending to customers or maintaining the store. To manage the pricing, tills, & training requirements, you will have basic numeracy & literacy qualifications and basic IT experience. You should live within easy commute, and whilst you will have basic set hours in your contract, we welcome flexibility & the desire to work additional hours as needed.

Critical to being successful is the commitment to learn & develop your knowledge and skills so that you can be a product expert and offer detailed & correct advice. You will be ready to muck in and help your colleagues so that you work as one cohesive & successful team.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £10.97 per hour

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: Supervisor Gunwharf


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