Rental Agent

**Salary: Basic of £20,000 with an OTE of up to £26,000 (uncapped)**

**Full Time / 5 days per week / 2 days off per week**

Dynamic luxury motorhome company based in Central Scotland seeks a passionate sales agent due to growth of our business. You will bring in rental sales to the business and work closely with the depot manager to assist with daily operations and oversee the depot when the manager is on days off or holiday. We are looking for somebody with a spirit of adventure to help customers hatch their dream experiences through hire or buying luxury motor homes.

Become part of a small but dynamic team. Working for owner Richard Smith who is an Arctic Guide and supports the ground-breaking children’s charity The Polar Academy, you will become part of an inspiring team making a difference in people’s lives.

**Why we need you** - we need to inspire customers adventures, deliver the most efficient and seamless service, and make operational matters such as administration to process hire and sales a seamless experience to enable our customers to get on with unleashing their dream experiences.

**Why start a career with us?**
- Private medical insurance
- Free parking
- Free motorhome usage
- Workplace pension scheme
- Great team mates
- Pleasant workplace in semi rural setting, but close to commuting routes, Edinburgh, Livingston and Bathgate

**We are looking for a dynamo who can blitz support including**:

- Making memories, by meeting and greeting customers, securing new and repeat sales and hires, and where that didn’t work out generating referrals because the experience was so awesome.
- Making impact by providing a fun and memorable experience when demonstrating the motorhomes through vehicle briefings. Empowering customers to want to hit the road and enjoy every aspect of what our top-class vehicles provide.
- Keeping our standards high and our fleet on the road by inspecting the vehicles for damages. If this is new to you, we can teach you that, but being efficient at it and protecting really high standards is what we are looking for in a person.
- Keeping our show on the road by coordinating the fleet movements including booking vehicles into repair shops for work in a timely manner, and ensuring they are back on the road as soon as possible.
- Keeping our reputation first class by coordinating cleaning staff to ensure vehicles are cleaned upon return and in time for the next customer and kept in tip top condition. Inspecting to ensure cleaning standards are maintained and that our cleaning team has everything they need to keep our vehicles best in class.
- Keeping our star blanketed sleeps perfectly luxurious by coordinating with linen and bedding companies for uplift/delivery of bedding and stock taking and ensuring our standards are luxury high quality for the best sleep on the road anyone could have.
- Keeping our supply chain highly engaged by liaising with our suppliers to keep us ahead of the competition on quality and prices.
- Keeping us accessible, by supporting our shared but scheduled on-call requirement, split with the depot manager to handle customer queries out of hours, and to provide assistance if ever needed for incidents/breakdowns. Ultimately ensuring we are there every step of the way for our customers adventures so they can boldly travel with assurance.
- You will oversee and run the depot operations when the depot manager is on holiday or days off
- Keeping us safe and secure, online and with our vehicles and at our depot.
- Handling payments to ensure service levels are best in class.

**Essential ingredients in you we are looking for in the right recruit**:

- Essential - It is a requirement to be able to drive/move our motorhomes and so you will need to have held a valid EU driving license for a minimum of 5 years.
- Essential - we work online and so being computer literate., competent with Microsoft Excel, Word and Outlook will be needed.
- Essential - Obsessive with excellent customer service manner. Friendly, welcoming, and professional, is what we are known for, and we like energy and fun working together.
- Essential - Impeccable time keeping. We hate to let anyone down including each other.
- Have your own transport
- Must be able to work weekends, especially during the main rental season Apr-Oct
- Available to take the on-call phone for out of hours breakdowns or emergencies

**Secret sauce aspects to our perfect new colleague - what might make you a perfect match for us?**
- Desirable - Pro-active thinker, creative with ideas for selling and tell our story to secure sales. Maybe a passion for motorhome adventures yourself.
- Desirable - Confidence and ability in driving and moving large vehicles in tight spaces (vehicles are 7m in length) as this will be required in the depot or collecting/delivering vehicles to garages. We will help you with lots of practice but if reverse parking a mini gives you a fear we are perhaps not for you
- Desirable - Init