Rental Agent

1 week ago

Bathgate, United Kingdom Motorhome Escapes Full time

**Rental Sales Agent | We are located between Bathgate and Livingston just off the M8 motorway | Full Time | 5 days per week / 2 days off per week** **| Basic of £25,000 with an OTE of up to £29,000 (uncapped) | Start Date : Immediate**

You will be an adventurous individual to assist customers in realising their dream experiences through luxury motorhome rentals.

Your role is crucial in inspiring customer adventures, ensuring efficient service, and streamlining operational processes for a seamless experience, allowing customers to focus on their dream experiences.

**Why start a career with us?**
- Salary: £25,000 up to £29,000 OTE (uncapped)
- Private medical insurance
- Free parking
- Free motorhome usage
- Workplace pension scheme
- Great teammates
- Pleasant workplace in a semi-rural setting, but close to commuting routes, Edinburgh, Livingston and Bathgate

**We are looking for a dynamo who can blitz support including**:

- Driving sales and customer loyalty: Meeting and greeting customers, securing sales and hires, generating referrals through exceptional experiences, and conducting impactful motorhome demonstrations
- Handing over of vehicles for customer holidays, ensuring the vehicles are ready and equipped for hire
- Vehicle maintenance and fleet coordination: Inspecting vehicles for damages, coordinating fleet movements, booking timely repairs, ensuring cleanliness, and maintaining high standards for our vehicles
- Supply chain management: Engaging with suppliers to maintain quality and competitive prices, keeping our supply chain optimised
- On-call support and depot operations: Sharing on-call responsibilities with the depot manager, handling customer queries outside regular hours, and overseeing depot operations during the manager's absence
- Safety and security: Ensuring online and physical security, handling payments, and maintaining best-in-class service levels

**Essential ingredients we are looking for in the right recruit**:

- Possess a valid EU driving licence for at least 5 years, enabling you to drive and move our motorhomes
- Demonstrate proficiency in computer skills, including Microsoft Excel, Word, and Outlook
- Exhibit an obsessive commitment to excellent customer service, reflecting our friendly, welcoming, and professional reputation. We value teamwork, energy, and a fun working environment
- Maintain impeccable time management skills to uphold our commitment to punctuality and reliability
- Own transportation is a requirement
- Flexibility to work weekends, especially during the primary rental season from April to October
- Willingness to take on-call responsibilities for out-of-hours breakdowns or emergencies, ensuring we are there for our customers and each other

Pay: From £25,000.00 per year

**Benefits**:

- Casual dress
- Free parking
- Private dental insurance
- Private medical insurance
- Sick pay

Supplemental pay types:

- Commission pay

**Experience**:

- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

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