Motor Vehicle Service Advisor
6 months ago
**Job Brief**:
Clydesdale Classic Cars are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.
The Service Advisor responsibilities include greeting customers, scheduling appointments as needed and working directly with customers to understand their needs and provide our Service Technicians with the information required to provide an excellent service.
**Job Purpose**:
Act as liaison between customers and the service department by communicating with customers regarding vehicle issues and repair timelines to the service department.
Display exemplary customer service skills and a sales-minded attitude.
**Job Duties**:
- Communicate with clients about vehicle issues.
- Maintain positive relationships with clients to ensure repeat and return customers.
- Answers customer questions about services, including when to expect vehicle repairs.
- Display extensive knowledge about products and services.
- Ensure customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of the interaction.
- Use all methods of customer communication, including phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups.
- Communicate with technicians about vehicle status and ensure that vehicles will be ready for customers on time.
- Act as an advocate for clients when communicating vehicle issues and needs to the service department.
- Liaise with the parts department about parts ordering to ensure requisite parts are available when vehicle repairs require them and communicate any time restrictions to customers in a timely manner.
- Process customer payments.
- Demonstrate extensive knowledge of the service department.
**Requirements and Skills**
- Previous Experience in Vehicle Service Department
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software MAM Autoworkonline or similar DMS (Kerridge, Pinewood)
- Excellent customer service, interpersonal and communication expertise
- Strong organisational, decision-making, and problem-solving skills
- Customer-Facing Skills
- Strong Communication Skills
- Sales Experience
- Enthusiastic Attitude
- Self-Motivated
This Service Advisor position is a rare opportunity for the right person to further their unique skills and gain experience working with exciting classic and vintage cars.
Final salary will be determined on experience.
Pay: £25,000.00-£38,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- East Kilbride, G74 5BA: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Apprentice Vehicle Parts Advisor
7 months ago
East Kilbride, United Kingdom Dingbro Ltd Full time**What is an Apprenticeship?** Apprenticeships are work based training programmes designed around the needs of the business which leads to Nationally Recognised Qualifications. A mixture of on and off the job learning ensures that the apprentice learns the skills that work best for the business. Benefits that Apprentices bring to the business is increased...
-
Parts Electronic Vehicle Health Check
8 months ago
East Kilbride, United Kingdom Park's Motor Group Full timeParts Electronic Vehicle Health Check (EVHC) Advisor Location: East Kilbride Franchise: Various Park’s Motor Group is seeking to appoint an enthusiastic and experienced Parts Advisor to join their highly successful team at our East Kilbride dealership. This role is uniquely created to update EVHC requests in a timely manner to ensure we...
-
Motor Trade Service Advisor
4 weeks ago
East Liverpool, Ohio, United Kingdom Perfect Placement Full timePerfect Placement Job OpportunityWe are proud to offer a challenging and rewarding opportunity for a Motor Trade Service Advisor to join our team. As a Service Advisor, you will play a vital role in ensuring that our customers receive exceptional service and that all vehicle maintenance and repair work is completed efficiently and...
-
Motor Vehicle Technician
3 weeks ago
East Ferry, United Kingdom Stoneacre Motor Group. Full timeAbout the role We are excited to be recruiting for a Motor Vehicle Technician.This is an unrivalled opportunity to join one of the UKs fastest growing motor groups.As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers vehicles, readying them for the road ahead.Representing a variety of...
-
Motor Vehicle Technician
6 days ago
Grimsby, North East Lincolnshire, United Kingdom Stoneacre Motor Group. Full time €40,000About the role Submit your CV and any additional required information after you have read this description by clicking on the application button. We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. As a Motor Vehicle Technician, you will be responsible for...
-
Motor Vehicle Technician
1 month ago
Goole, East Yorkshire, United Kingdom Stoneacre Motor Group. Full timeAbout the role We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers vehicles, readying them for the road ahead. Representing a variety of...
-
Motor Vehicle Technician
6 hours ago
kingston upon hull, east yorkshire, United Kingdom Stoneacre Motor Group. Full timeJob Description About the role We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers vehicles, readying them for the road ahead. Representing a...
-
Motor Vehicle Technician
3 weeks ago
Sunderland, North East, United Kingdom Stoneacre Motor Group. Full timeReady to join us and work for the largest car manufacturer in the world?Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.An exciting opportunity has just opened at Stoneacre, Toyota! We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UKs fastest...
-
Motor Vehicle Technician
1 month ago
Hull, East Yorkshire, United Kingdom Stoneacre Motor Group. Full timeAbout the role We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers vehicles, readying them for the road ahead. Representing a variety of...
-
Vehicle Technician
4 days ago
East Malling, United Kingdom The Recruitment Solution Full timeVehicle Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a GREAT SALARY and continuous support to help you achieve your career goals, ongoing training and fantastic company benefits?Then Look No Further .The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients'...
-
Motor Vehicle Instructor
5 days ago
East Liverpool, Ohio, United Kingdom Eden Brown Education Full timeThe role of Motor Vehicle Instructor at Eden Brown Education presents an exceptional opportunity for a dedicated professional to teach motor vehicle engineering students. As part of our team, you will be responsible for delivering high-quality lessons and practical training, assessing student work, and providing constructive feedback.About the PositionThis...
-
Motor Vehicle Conductor
3 hours ago
East Midlands, United Kingdom JT Recruit Full timeWe are looking for a Motor Vehicle Conductor to join our team at JT Recruit in West Bridgford, Nottingham.The ideal candidate will have a passion for driving and a friendly, caring nature, with experience of working in a public service environment.As a Motor Vehicle Conductor, you will drive general bus routes and work 37 hours per week, Monday to Friday,...
-
Customer Service Advisor
3 weeks ago
East Kilbride, United Kingdom Halfords Full time£11.44 per hour + bonus 20 hours per week Earn extra with our refer a friend scheme – T&C's Apply We're the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.As a Customer Service Advisor, you'll be the welcoming face for our customers, handling job bookings in...
-
Motor Vehicle Service Expert
3 hours ago
East Midlands, United Kingdom Halfords Group PLC Full timeAbout the JobYou will have some experience of working with cars, either as a job or as a hobby. Your passion for all things motoring combined with your knack for delivering fantastic customer service is what will lead you to success in this role.The ideal candidate will have:Some experience of fitting, and willingness to develop skills in expert vehicle...
-
Motor Vehicle Instructor Position
2 weeks ago
East Liverpool, Ohio, United Kingdom Eden Brown Education Full timeEden Brown Education is seeking a skilled Motor Vehicle Instructor to deliver engaging lectures and hands-on training in motor vehicle mechanics and technology. This position is based in Merseyside, offering a competitive salary of £30-£40 per hour.Job Description:The role involves delivering informative lectures across various levels, providing practical...
-
Service Advisor
6 months ago
East Kilbride, United Kingdom Arnold Clark Full time**Salary**: £25,740 - £37,000 OTE plus benefits **Type of work**: Permanent **Location**: East Kilbride About the role We are currently recruiting for a new Service Advisor to help us keep our busy Linwood Hyundai/Mazda branch running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...
-
Sales Professional
4 weeks ago
East Kilbride, South Lanarkshire, United Kingdom Park's Motor Group Full timeAbout the Role:Parks Motor Group is seeking a talented Sales Executive to join their team. As a Sales Executive, you will play a key role in converting customers into sales, using your excellent communication skills to build lasting relationships with clients.Key Responsibilities:Convert telephone, digital, and showroom visitors to customers by creating...
-
Vehicle Accounts Coordinator
4 weeks ago
East Ayton, United Kingdom Stoneacre Motor Group. Full timeUnlock Your Career Potential as an Accounts Assistant at Stoneacre Motor GroupJoin our dynamic team as a highly skilled Accounts Assistant/Vehicle Admin and take the first step towards a rewarding career in finance. With a competitive salary range of £25,000 - £35,000 per annum and a range of benefits, including 28 days annual leave, life insurance, and a...
-
Motor Vehicle Technician
7 days ago
South East England, United Kingdom AT Autocare Ltd Full time €45,000AT Autocare LTDare currently looking for a fully skilled experienced vehicle technician for their busy garage based in Hoddesdon.MOT tester preferred but not essential. Must hold a full driving licence. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Your responsibilities...
-
Motor Vehicle Technician
6 days ago
South East England, United Kingdom AT Autocare Ltd Full time €45,000AT Autocare LTDare currently looking for a fully skilled experienced vehicle technician for their busy garage based in Hoddesdon.MOT tester preferred but not essential. Must hold a full driving licence. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Your responsibilities...