Medical Engineering Technical Support Officer

1 month ago


Gateshead, United Kingdom QE Facilities Full time

The primary responsibility of the post-holder is to provide administrative and technical support within Medical Engineering and Equipment Services. You will be required to build a close working rapport with colleagues and appropriate external contacts to ensure a fully integrated customer focused approach. You will co-ordinate and prioritise workload to deliver an efficient and effective service, supporting the team to deliver a high-quality service to both patients and staff.
- To be the 1stpoint of contact for the service, handling customer enquiries as required. This will include logging jobs and tracking progress of equipment maintenance and repairs.
- Manages the departments orders, from submission of requisition to delivery of goods, following all orders through to closure. Must also deal with any issues relating to payment of corresponding invoices and processing of cheques.
- Responsible for stock management, ensuring stock is replenished as necessary and that stock checks are completed.
- Supports the management of equipment maintenance contracts. This includes monitoring maintenance work, processing renewals, arranging maintenance work with suppliers and obtaining assurance work has been carried out.
- Work with Procurement to ensure the necessary information related to leases and contracts is recorded.
- To provide administrative support with equipment replacement planning.
- Creates commission requests on asset management system once orders have been raised for new equipment purchases.
- Supports the service’s response to safety alerts, adding them to the system and liaising with the Patient Safety Team.
- Provide admin and technical support for the asset tracking system including carrying out audits, tagging new/existing equipment and maintaining infrastructure.QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non
- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate
- Proven experience working in an administrative or technical support role
- Experience of procurement and financial processes (managing orders, deliveries and invoices)
- Effective time management with the ability to use initiative, analyse and solve problems within own remit
- Ability to communicate effectively and professionally with staff, suppliers and customers



  • Gateshead, United Kingdom NRG PLC Full time

    A well-established Northeast based MSP are looking to welcome an experienced technical support Engineer to work with a plethora of well-known brands from the Newcastle office. The role will involve supporting external clients by delivering 2nd, 3rd line technical support working closely with multiple internal IT teams to resolve Network, firewall and...


  • Gateshead, United Kingdom Bridges Medical Practice Full time

    **About us** **Bridges Medical Practice** are a friendly and welcoming GP practice based in Trinity Square in Gateshead town centre with approx 7,300 patients. We have 1 GP partner, 8 salaried GP's, 1 long term locum, 1 Nurse practitioner, 2 Practice nurses, 3 Health care assistants and admin team. All these roles are supported by our reception team who...


  • Gateshead, United Kingdom Gateshead Council Full time

    **Techncial Suuport Officer Planning and Building Control** We’ve got an exciting opportunity to join our Planning and Building Control team who are committed to excellent performance and providing high quality service and are committeed to using digital Planning and Building Control processes to provide an excellent service to our customers. **About...

  • Technical M&E Manager

    3 weeks ago


    Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E Manager Tyne and Wear - Hybrid Role £50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday Package Are you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services? This...


  • Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E Manager Tyne and Wear - Hybrid Role £50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday Package Are you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services? This...


  • Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E ManagerTyne and Wear - Hybrid Role £50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services?This company...

  • Technical M&E Manager

    3 weeks ago


    Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E ManagerTyne and Wear - Hybrid Role £50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services?This company...

  • Technical Officer

    9 hours ago


    Gateshead, United Kingdom Gateshead Council Full time

    **Technical Officer - Private Sector Housing** **Salary: Grade H Pro Rata** **37 hours per week** Gateshead Council is seeking to appoint a Technical Officer to join the Private Sector Housing Team. The Team is made up of Environmental Health Officers and Technical Officers and works across a broad range of housing related issues to improve private sector...

  • Medical Receptionist

    2 weeks ago


    Gateshead, United Kingdom Wrekenton Medical Group Full time

    Job summary We have a great opportunity within our reception team The ideal Candidate will be enthusiastic, motivated, and able to deliver a high standard of patient care. The candidate will need to be able to work under pressure within a busy surgery and able to work well within a team and independently using own initative. Main duties of the...


  • Gateshead, United Kingdom Wrekenton Medical Group Full time

    Job summary We have a great opportunity within our reception team The ideal Candidate will be enthusiastic, motivated, and able to deliver a high standard of patient care. The candidate will need to be able to work under pressure within a busy surgery and able to work well within a team and independently using own initative. Main duties of the...


  • Gateshead, United Kingdom ADNS Group Full time

    1st Line Technical Support ADNS Group are currently looking for an enthusiastic, driven and confident individual to join our expanding Technical Support Team. This fantastic opportunity involves providing technical support to our customers throughout the North East **Role overview** Based at our Gateshead Office in Team Valley, and customer offices you...

  • Technical M&E Manager

    2 weeks ago


    Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E ManagerTyne and Wear - Hybrid Role£50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services?This company...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:nHours:Monday - Friday, 8:00 AM - 4:30 PM, onsite.nSalary:£26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:nHours:Monday - Friday, 8:00 AM - 4:30 PM, onsite.nSalary:£26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Rise Technical Recruitment Limited Full time

    Technical M&E ManagerTyne and Wear - Hybrid Role£50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services?This company...

  • Technical M&E Manager

    2 weeks ago


    Gateshead, United Kingdom Rise Technical Recruitment Limited Full time

    Technical M&E ManagerIs your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Tyne and Wear - Hybrid Role£50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on...


  • Gateshead, United Kingdom Rise Technical Recruitment Limited Full time

    Technical M&E ManagerIs your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Tyne and Wear - Hybrid Role£50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Is this the role you are looking for If so read on for more details, and make sure to apply...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Is this the role you are looking for If so read on for more details, and make sure to apply...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Is this the role you are looking for If so read on for more details, and make sure to apply...