Assertive Engagement Worker

3 months ago

Newcastle upon Tyne, United Kingdom Changing Lives Full time

**About us**

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

**About the Service -Treatment & Recovery Services**

Our dedicated treatment and recovery services offer tailored support to help people challenge dependency. We understand that recovery from dependency is a personal process, and we know that it is possible with the support.

At Changing Lives, we recognise that substance dependency is often something that emerges linked to life experiences and we are here to help people explore, make meaning and decide what changes they would like to make moving forward.

We work with people at every stage of their recovery journey. We offer an effective therapeutic support for people, and on-going support as life progresses. We also support people to connect within their communities and to other services that can help with other issues arising, including employment, housing, family relationships, mental health and more.

**About the Job**

Providing flexible assertive outreach support to engage service users, who people are reluctant to engage with the overall drug and alcohol service.

Assertively engage with priority groups, such as, those experiencing rough sleeping, homelessness, women, etc.

Assertively engage individuals who are eligible for NTaR and encourage those who are not yet engaged in treatment into structured interventions, mutual aid, etc.

Assist Service Users in identifying their own recovery capital and using a strength-based approach.

Work with other practitioners within the partnership to review and monitor Service Users’ progress against agreed recovery plans.

Work to the performance standards provided and requested by Changing Lives and comply with all Changing Lives Policies and Procedures.

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