Medical Receptionist

The Holbrook and Shotley Practice is located on the Shotley peninsular with two surgery sites.

We pride ourselves on providing a high standard of care to our 8000 patients. Our Practice team comprises of three GP Partners and one salaried GP, supported by a highly experienced team of nurses, dispensers, paramedic, clinical pharmacist and reception team.

**Responsibilities**:

- Greet and check-in patients upon arrival
- Schedule and confirm patient appointments
- Answer phone calls and respond to inquiries
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, and scanning documents
- Coordinate referrals to other healthcare providers
- Ensure a clean and organized reception area

**Experience**:

- Previous experience working in a medical office or similar administrative role is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficient in using electronic medical record (EMR) systems
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Types**: Full-time, Part-time

Pay: From £11.44 per hour

Expected hours: 10 - 30 per week

Schedule:

- Monday to Friday
- No weekends
- Overtime

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person