Insurance Claims Administrator

2 months ago


Wickford, United Kingdom Devon Bay Solutions Ltd Full time

This role starts as an Insurance Claims Administrator, with a view to progress to Insurance Claims Handler. The company is a small, friendly and social team. It's an extremely exciting time to join as we have just joined a larger insurance company and are growing quickly. The team is growing fast and there are a lot of exciting things happening

You'll be the first point of call for policyholders for their emergency claims. You will then be responsible for arranging an engineer to attend from our established network and will be responsible for handling the claim from start to finish.

It's a face paced environment that requires excellent communication skills, and the ability to handle high pressured situations with professionalism and empathy. You are responsible for validating the claim with policy details, arranging emergency contractors and keeping policyholders updated on their claim.

**Salary**: From £11.50 per hour

Expected hours: 41 per week

**Benefits**:

- Language training provided
- Private medical insurance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Wickford, SS12 0RD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Wickford, SS12 0RD


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