Community Co-ordinator

3 weeks ago


Trowbridge, United Kingdom Wiltshire Council Full time

To provide community-related support for young people and adults with SEN and disabilities, assisting them to identify, obtain and retain leisure activities, travel, social/friendship opportunities, voluntary work, pre-vocational training, information gathering, and networking to meet the outcomes they require as determined by their My Plans, person-centered plan or community care assessment, as well as offering support to their carers. Specific duties and responsibilities include: Manage and be responsible for a caseload of up to 35 customers. Providing community support for young people and adults with SEN and disabilities that include, physical impairment, sensory impairment, neurological, learning disabilities and autistic spectrum condition. Support each customer by working with them and keeping all relevant monitoring records up to date.

Maintain the customers confidentiality. Work with each customer to produce a personal and vocational profile, identifying skills, experience, current needs and relevant support networks, leading to an action plan which identifies development opportunities that lead to required outcomes. Where appropriate, work in partnership with other key people within the customers support network to make sure any activities undertaken is part of their holistic needs/plans. Key people include: child and young peoples disability team members, specialist schools, Wiltshire colleges, speech therapists, occupational therapists, childrens services social workers, DCE/DCS commissioning.

Working within 0yrs to stability, post holders will be responsible for attending internal and external events/workshops, conferences, stakeholder events and meetings. This will involve representing Wiltshire Council, note taking and reporting information back to the teams senior officers. Contact/meetings such as Team Around the Child (TAC), My Plan, Transitions, and reviews will be the responsibility of the post holders. These meetings will include assessing referral/customer, evaluating appropriateness for service, signposting if necessary, advising, fact finding, and negotiating, obtaining information, developing plans, motivating choice, control and realistic opportunity and supporting next steps identified.

Work with voluntary organisations to meet the needs of their business and to provide a service that supports all parties. Identify tasks that could cause difficulties for the customer and initiate plans to aid the learning process. Imputing data onto CareFirst relating to each customer on caseload. Ensure compliance with all relevant legislation and best practice including recording and using all data in line with Wiltshire Council and the Data Protect Act 1998.

Maintain effective and efficient administrative procedures and ensure all associated paperwork and systems are completed as required, including tracking of Our Health Our Care Our Say outcomes and the gathering of evidence where necessary. Keep effective digital (paperless) records in line with the procedures and data protection. Actively monitor and record outcome and funding evidence relevant to our programme contract and appraisal targets. Ensure that the most cost effective methods of working underpin all practices.

Produce required reports by using systems and methods in place as outlined in the teams supporting procedures guidance. Support the preparation and delivery of a 4 week Community focused program on a weekly basis, covering voluntary work, travel training, friendships, personal safety and community inclusion within specialist schools and Wiltshire colleges. To participate in supervision and appraisal sessions with an agreed senior colleague. To work flexibly and in line with the Wiltshire Council Flexible Working policy and procedures.

To take part in staff development programmes, assuming responsibility for continuous professional development. Undertake other duties appropriate to the grade and nature of the post.


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