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Inbound Renewals Advisor

4 weeks ago

Bristol, United Kingdom CCA Recruitment Full time

**Inbound Customer Renewals, Bristol**

**FREE on-site parking & 35 hour working week**

**8th April Start Date**

**Salary**:£25,585 + realistic OTE £32,000

**Location**:Bradley Stoke, Bristol (Office Working)

**Contract**: Permanent

**Hours**: Full Time, 35 hours per week

**Shifts**:Shifts between Monday - Sunday, shifts between the hours of 8am - 7pm Monday - Friday and 9am - 5pm Saturday - Sunday, working **alternative weekends (Saturday OR Sunday with day off in the week)**

Are you an experienced customer service advisor, have a drive to make money?

Experienced in working within customer service or B2B/B2C Sales?

At CCA recruitment we have teamed up with one of the UKs leading Breakdown Membership Companies, who are on the lookout for an Inbound Customer Renewals Advisor to join their team.

Based in the companies contact centre you will be taking inbound calls from existing customers who are looking to renew their cover or discuss their membership.

You will be trained up to be an expert on product knowledge including features and benefits so you can be the best advisor you can be in the role, support will always be available.

At the core you will be supplying great Customer Service to customers through keeping accurate records up to date and providing the customer service responsibilities.

If you have the experience and are an enthusiastic and energetic person and you would like to join the team, below is the great benefits that the Inbound Renewals Advisor Role Offers
- Holidays - 23 & bank holidays rising to 25 with service & bank holidays
- Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household
- Car salary sacrifice scheme - after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE onsite parking

This is an exciting opportunity to work for a fantastic company who take care and pride in their people and have been recognised for doing this by been a finalist at the 2023 UK national contact centre awards.

IND456

**Salary**: £25,585.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: IND456
Expected start date: 08/04/2024

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